Contact Information

	Copies of tickets receipts for any product or service purchased, credit card inquiries	Tel: (204)941-2973 Fax: (204) 941-2803 financeweb@aircanada.ca Please include the passenger name, record locator, routing, date of travel, credit card number and ticket number if available.
Refund Services Air Canada Refund Services P.O. Box 6475 Winnipeg, MB. R3C 3V2	For information on a refund status Please provide the ticket number(s) and your IATA number.	Send request by mail to Refund Services Tel: (204) 941-2851 Fax: (204) 941-2789 refundservices.remboursement@aircanada.ca
	Commission Recall Notices	Tel: (204) 941-2282 Fax: (204) 941-2789 refundservices.remboursement@aircanada.ca
Audit Air Canada Sales Audit P.O. Box 1979 Winnipeg, MB. R3C 3R3	Debit Memo inquiries Debit memo disputes must be done via BSPlink	Fax: (204) 941-2803 salesaudit.verificationventes@aircanada.ca

Contact your Air Canada Help Desk for assistance

Contact the Air Canada Help Desk.

To be done through "assistance"

Western Canada: BC Manitoba, Alberta, Saskatchewan	Fax: (604) 270-5790 Fax: (416) 263-5556
Prairies	Fax: (416) 263-5556
Ontario	Fax: (416) 263-5556
Ottawa and Quebec	Fax: (514) 422-0208 Toll Free Fax: 1 (888) 665-1717
Atlantic Canada	Toll Free Fax: 1 (888) 665-1717

Contact your agency Master User. Master Users and agencies not using the Master User functionality must contact:

Technical Support Desk: 1-888-247-2262

For initial registration only email: agencyweb@aircanada.ca

GST, HST and QST exempt passengers as well as continuous journey itineraries

For technical support and navigational assistance with all web booking, including Flight Passes:

Tel :1-888-247-2262

*External sites. Clicking on the link will open a new window.