Email Air Canada

Email Us

Customer Care & Baggage Opens in New Window

Do you have a baggage issue or other travel-related concern? Use our web form to send us an email.

Billing Enquiries

Write to us to get a copy of a ticket or receipt, or for an explanation of a credit card charge.

Refund Services Opens in New Window

Use our online form to request a refund for a ticket or paid services (past travel).

Phone and Email Scams

If you received an email claiming to be from us and you believe it’s fraudulent, let us know.