Sitemap
Book
Payment Methods
Plan
Check-In Information
Medical / Mobility
- Advance Notice and Medical Approval
- Travelling with an Attendant
- Customers with Allergies
- Visually or Hearing Impaired Customers
- Wheelchairs and Mobility Aids
- Special Seating Needs
- Service Animals
- Travelling with Oxygen
- Washroom Accessibility
- Personal Oxygen Concentrators
- Portable Battery-Powered Medical Devices
- Battery-Powered Mobility Aids
- Complaints or Concerns
Peace of Mind
Travel options
Our accessibility services
- Medical approval
- Additional services
- Rights and regulations
- Air Canada’s 2024 Accessibility Progress Report
- Service/emotional support dogs
- Severe allergies
- Seating options
- Medical devices and oxygen
- Hearing
- Vision
- Non-visible disabilities
- Mobility aids and assistance
- Support person
- Air Canada’s Accessibility Plan
Fly
Air Canada Customer Support
- Frequently Asked Questions
- Customer Relations
- Receipt Requests
- Contact Us
- Refund Services
- Air Canada Travel Voucher
- Vouchers, ACCredit and eCoupons
- Air Canada - Self-serve support
- Debit memo policy
- Help with rebooking
- Booking increased connection
- Air Canada CRS
- Refund services references guide
- Air Canada’s Vulnerability Disclosure Program
- Airport Customer Support
Achieving New Heights
New Air Canada
Our Climate Action Plan
Legal
Damage Redress Procedure and Action Plan for Air Canada Customers
Customer Profile
Frequently asked questions
Terms of Service
eupgrade
ssci
Aeroplan
Aeroplan Elite Status
- About eUpgrades
- Priority Rewards
- Qualifying for Aeroplan Elite Status
- Threshold eUpgrades and gifts
- Million Mile program
- Report a SQD discrepancy
- Elite Status Terms and Conditions
- Aeroplan 25K Status benefits
- Aeroplan 35K Status benefits
- Aeroplan 50K Status benefits
- Aeroplan 75K Status benefits
- Aeroplan Super Elite Status benefits
- Aeroplan Elite Status benefits
- Offer
- Aeroplan status benefits
- Status Pass
- Updates to the Aeroplan Elite Status program
Credit cards overview
What’s new
Aeroplan partners
Promotions
- Behind the bench with Aeroplan
- Complimentary Upgrade Enrollment Offer TCs
- Your offer has been activated - Aeroplan
- The Aeroplan Blue Skies Calling Contest
- Uber Pass
- Being a UdeM alumni just got more rewarding
- A graduation gift to get you flying
- Cheers to earning points on your LCBO online purchase!
- Soar toward Status with these offers
- Keep soaring with all the benefits of Status
- Secure your 2023 Status with your Aeroplan credit card
- Your next trip begins with a 20% bonus
- Earn enough Aeroplan points for a one-way flight to Casablanca
- Earn enough Aeroplan points for a one-way flight to Casablanca
- Aeroplan’s biggest offer of the year
- Get up to 50,000 points back on your next hotel stay
- Earn Bonus Points
- Unlock up to 20,000 points on your next car rental
- Get 10K points back on your next Fairmont stay
- Aeroplan Credit Cardholders get a FREE extra night at our partner hotels!
- Register to earn 2 pts/$1 you spend at the LCBO
Hotels and car rentals
News
- Make the most of Aeroplan Elite Status in 2022
- Air Serbia joins Aeroplan
- Accumulation changes for Avianca!
- Azul joins Aeroplan
- Vistara joins Aeroplan
- More flexibility for our members
- Accumulation changes for Canadian North!
- Virgin Australia joins Aeroplan as a new airline partner
- Accumulation changes for Canadian North!
- Starbucks
- Air Dolomiti
- Update to Star Alliance Gold lounge access
- Eurowings Discover
- LCBO
- Accumulation changes for Asiana Airlines!
- Partnership changes for Home Hardware
- Points expiry suspended
- An update on Flight Reward Chart
- Points expiry suspended
- Emirates joins Aeroplan as a new airline partner
- Important changes to our partnership with Aeromar
- Improvements to Aeroplan Elite Status benefits
- Upcoming Aeroplan improvements
- Aeroplan Elite Improvements
- We’re simplifying eUpgrade credit expiry
- Aeroplan Elite Updates
- Aeroplan Elite Updates
- Extending your Elite Status Validity
- Aeroplan Elite Updates