Corporate Profile

Corporate Profile

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Air Canada at a glance

Air Canada is Canada's largest airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. Air Canada is a founding member of Star Alliance™, providing the world's most comprehensive air transportation network.

Air Canada’s predecessor, Trans-Canada Air Lines (TCA), inaugurated its first flight on September 1, 1937. The 50-minute flight aboard a Lockheed L-10A carried two passengers and mail between Vancouver and Seattle. By 1964, TCA had grown to become Canada’s national airline; it changed its name to Air Canada. The airline became fully privatized in 1989.

Air Canada’s Class A variable voting shares and Class B voting shares are traded on the Toronto Stock Exchange under the single ticker symbol “AC” and on the OTCQX International Premier in the U.S. under the single ticker symbol “ACDVF”.

Its corporate headquarters are located in Montreal.

Air Canada Signs Codeshare With airBaltic, Expands Intermodal Agreement in Europe, Asia

Air Canada continues to expand its partnerships to provide greater connectivity and customer convenience. It recently signed a new codeshare agreement with airBaltic, providing customers additional, convenient travel options when flying between Canada and Europe’s Baltic states.

As of November 2024, Air Canada's code has been placed on 10 routes operated by airBaltic, enabling customers to travel conveniently to Latvia, Estonia and Lithuania on a single ticket. The routes include the capital cities of Vilnius (Lithuania), Riga (Latvia) and Tallinn (Estonia) from several European gateways, including Copenhagen, Amsterdam and Stockholm.

Also effective for travel beginning in November 2024, airBaltic’s code has been placed on two routes operated by Air Canada from Toronto to Copenhagen and Amsterdam. For summer 2025, airBaltic’s code will be added on Air Canada’s seasonal services from Montreal to Copenhagen and Amsterdam, as well as Toronto to Stockholm.

For even greater travel connectivity, Air Canada has extended its intermodal strategy across Europe to include Italy, Spain, Britain as well as to Asia, with its first operator in South Korea. Customers purchasing flights can now easily book onward land connections to destinations across these countries to create a seamless travel itinerary. The new rail and bus options expand the Air Canada Intermodal offering previously launched in December 2023 in France, Germany, Switzerland and Austria.

Enabled through Air Canada’s partnership with AccesRail, customers can book efficient connecting rail or bus segments in more countries online as part of their itinerary. Customers can check in for the train or bus portion of their trip with AccesRail prior to departure, avoiding the need to obtain a separate train or bus ticket.

Air Canada’s Fleet Renewal

Air Canada’s ongoing fleet modernisation program began in 2007 with the airline adding next-generation aircraft. Its long-range workhorse is the Boeing 787 Dreamliner, with 39 in the Air Canada fleet. In 2023, Air Canada announced the acquisition of 18 Dreamliner 787-10 aircraft.  

Respecting its narrow body fleet, the Airbus A220-300 (formerly known as the Bombardier C Series) and Boeing 737 MAX 8 aircraft feature product specifications and in-flight entertainment similar to the 787 Dreamliner. Air Canada operates 33 A220-300 aircraft and is expecting delivery of another 27 A220-300s. It also has 41 737 MAX 8 aircraft in its fleet, with 12 more on order.

Air Canada has placed an order for 30 Airbus A321 extra-long range aircraft, with deliveries expected to start in the fourth quarter of 2025.

Air Canada’s global network

Air Canada offers the most seats and frequencies of any Canadian carrier. Air Canada continues to expand its network with the announcement of new destinations and route resumptions in 2025:

  • Toronto to Prague (Czechia), Jacksonville (Florida) 
  • Montreal to Naples (Italy), Porto (Portugal), Cincinnati (Ohio)
  • Vancouver to Beijing (China), Nashville (Tennessee)
  • Ottawa to London (United Kingdom)

Domestic network
As the country's flag carrier for over 85 years, Air Canada connects the nation with domestic service to 50 Canadian airports and an average of over 500 daily frequencies.

U.S. transborder network
Air Canada’s proud tradition of being the largest foreign carrier in the U.S. is reflected in its transborder schedule to over 50 U.S. airports and up to 430 daily flights between the two countries.

International network
The airline’s international network extends to six continents with service to over 85 airports from its Toronto, Montreal and Vancouver hubs, as well as from Calgary, Halifax, and Ottawa with an average of more than 170 daily frequencies.

Air Canada Cargo

Air Canada Cargo, the freight division of Air Canada, is Canada's largest air cargo provider as measured by cargo capacity, with a presence in over 50 countries and self-handled hubs in Montreal, Toronto, Vancouver, Chicago, London, and Frankfurt. Air Canada Cargo offers reliable air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s domestic and international passenger flights, freighter flights, and trucking services. The freighter fleet consists of six Boeing 767s in service.

Economic Impact

Combining the direct impacts associated with operations of Air Canada and its Air Canada Express partners, as well as the impacts from visitor spending, a recent study conducted by Air Canada estimated that the airline directly accounted for approximately 90,900 jobs in Canada in 2023. These jobs earn nearly $5.9 billion in wages. In addition to employment and wages, Air Canada’s activities directly contributed to a total of nearly $10.4 billion to direct nationwide GDP and generated over $25 billion in direct economic output to Canada’s economy in 2023. Including multiplier impacts, in 2023, Air Canada supported a total economic impact (direct, indirect, induced and catalytic) of nearly 264,000 jobs earning over $17 billion in wages, close to $31 billion in total GDP and close to $67 billion in total economic output across Canada.

Corporate citizenship

As a global airline and a responsible corporation Air Canada aims — in everything it does — to integrate economic, environmental, and social factors through three sustainability pillars: Our Business, Our People and Our Planet.

At Air Canada, social elements throughout the organization are as important as economic factors in contributing to the airline's success.

The company has cultivated a corporate culture to include such aspects in strategic decision making, and this in turn has resulted in a wide range of opportunities to cultivate employee engagement in important causes that make a difference.

Principal Hubs

Air Canada’s three hubs, Toronto (YYZ), the primary global hub, Montreal (YUL), a principal gateway to French and other international markets, and Vancouver (YVR), the airline’s premier gateway to the Asia-Pacific, offer Air Canada customers convenient connections under one roof.

Air Canada Elevates Airport Lounges, Onboard Dining and Entertainment Customer Experience

Air Canada is making an improved customer experience central to its strategy and a means to strengthen its position as a leading global carrier. The airline is investing in all aspects of the customer journey, whether people are flying in Air Canada's Premium or Economy cabins, or in Premium Rouge.

Premium Offerings

Air Canada Signature Service is an end-to-end premium service with lie-flat seats, access to airport concierge services at many airports, expedited check-in and security clearance (where available), lounge access, priority baggage handling and preferential boarding.

The Air Canada Signature Suite has raised the bar with its award-winning dining experience, setting a new standard for premium travel from North America. Signature Suites are located in Terminal 1 at Toronto Pearson and at Vancouver International Airport for select Signature Service customers travelling to international destinations.

Maple Leaf Lounges offer a comfortable pre-flight experience, whether relaxing or catching up on work, with a variety of complementary dining options and amenities to enjoy.

Air Canada Café at Toronto Pearson offers a selection of Canadian craft beers, wine and hot snacks, in addition to the current range of grab-and-go artisanal sandwiches, salads, cold snacks, beverages and specialty coffees to be enjoyed in a relaxed, café-style setting.

Aspire | Air Canada Café at Toronto Billy Bishop Airport is a 133-seat modern respite in the domestic departure terminal. Quiet workspaces, a private meeting room and premium food and drinks to stay or go are among the complimentary amenities in the 4,200+-square-foot café-style executive lounge.

Air Canada Concierge services at 50 airports worldwide are available to Aeroplan Super Elite Members and, on day of travel at the airport, to Signature Service customers. Concierges are an immediate resource in-person at select airports and by phone 24/7 for all travel and airport-related matters, personalized services and priority.

Premium Economy cabin features enhanced comfort and amenities and is offered on all wide-body aircraft: 787 Dreamliners, Boeing 777-300ERs and -200LRs, and Airbus A330-300s.

Preferred Seats are offered in the Economy cabin for those who would like extra space between seats (up to 10 cm more) and convenience to board earlier and exit sooner on arrival.

Culinary and Wine Talent

Air Canada's panel of celebrated Canadian culinary and wine talent has designed award-winning food and wine options that guide the airline’s caterers.

Chef David Hawksworth creates signature dishes with Canadian flair that are exclusively featured on all Air Canada Signature Class flights (except India) flights and the Air Canada Signature Suite.

Chef Jérôme Ferrer designs meals for the airline's Premium Economy and Economy Class customers on all flights departing Canada for Europe and Asia, as well as Australia and South America.

Chef Vikram Vij creates modern Indian dishes for all cabins of service on Air Canada's Canada-India flights.

Sommelier Véronique Rivest is Air Canada’s sommelier. Her carefully hand-picked wines pair with food at 30,000 feet.

Wi-Fi

Air Canada and Bell have partnered to offer free messaging for all Aeroplan members worldwide on all Wi-Fi equipped aircraft across Air Canada's fleet, including Air Canada Rouge and Air Canada Express flights. This offering will enable customers to send and receive text-based messages via onboard Wi-Fi. In addition, Air Canada offers Wi-Fi access on most North American, Caribbean and international flights. Find out if Wi-Fi is available on your next flight.

Aeroplan

Air Canada’s Aeroplan is Canada’s leading travel loyalty program, chosen by more than 9 million active members worldwide. Aeroplan helps members travel more and offers the ability to earn or redeem points on all Air Canada flights as well as on the world's largest airline partner network, encompassing over 45 airlines serving more than 1,300 of destinations across the globe. Members can also redeem points on an extensive range of merchandise, car rental rewards, and hotels with preferential rates at acclaimed hotels worldwide through HotelSavers.

Aeroplan offers members exceptional value and exclusive benefits including saving on redemptions with no additional cash surcharges on Air Canada flights, starting at 6,000 points. Members earn points with Aeroplan’s more than 250 financial, retail, and travel partners, including online shopping via the Aeroplan eStore.  Aeroplan’s unique everyday partnerships in Canada with Uber, Starbucks, LCBO and Parkland’s participating 1,100+ Ultramar, Chevron, Pioneer, Fas Gas, ON the RUN and Marché Express locations Canada-wide, enable members to earn points directly when making a purchase. 

Plus, Aeroplan Elite Status Members and eligible Aeroplan Credit cardholders have access to additional benefits, such as lounge access. Aeroplan Credit cardholders can also get an extra night free for every three nights redeemed with Aeroplan points and more. (aircanada.com/aeroplan)

In the community

Air Canada has been part of Canadians’ lives, giving back and engaging in its communities, for more than 85 years. Established as a registered charitable organization in 2012, the Air Canada Foundation has a mission focused on the health and well-being of children and youth in Canada. Through its main pillars, the Foundation helps kids spread their wings: 

  • Health: Working with pediatric hospitals and community organizations to improve health outcomes of children and youth.
  • Protection: Addressing the effects of socioeconomic adversity such as food insecurity and poverty, as well as the impacts of trauma so children can live a healthy childhood. 
  • Dream: Fostering hope for seriously ill and impoverished children, and those facing physical, mental and social adversity.  

The Air Canada Foundation also partners with Canadian NGOs in times of disaster, both locally and internationally, and supports major health-related causes. 

The Air Canada Foundation works toward its mission by: 

  • Enabling children to access the medical care they need away from home by facilitating their transportation to pediatric hospitals across Canada. 
  • Empowering Air Canada employees by facilitating volunteering and providing airline tickets for charity fundraising. 
  • Encouraging customers to donate their spare change on board flights to support the well-being of children. 

Learn more or donate today.

Online and App Services

Book flights, car rentals and hotel stays as well as purchase gift cards, flight passes and more online.

Self-service features are available to modify itineraries and purchase upgrades.

Check-in and verify flight status 24 hours prior to departure and confirm your contact information. Kiosks at most airports provide self-service at airport arrival.

Stay in contact with real-time mobile app updates. You will also be automatically signed up to receive alerts including gate and time information.

Self-manage your itinerary during severe weather and irregular operations with the “Self-Service Rebooking Tool” and follow travel alerts online.

Air Canada Rouge

Air Canada Rouge service includes complimentary streaming entertainment, a premium cabin, specialized customer service, high-speed satellite Internet on-board its Airbus A319, A320 and A321 fleet. With flights to leisure destinations in the U.S., the Caribbean and within Canada, Air Canada Rouge has served more than 57 million customers since launching on July 1, 2013.

Air Canada Express

Air Canada enhances its North American domestic and transborder network through capacity purchase agreements with regional carriers operating flights on behalf of Air Canada under the Air Canada Express brand.

Specialized Services

Family Travel – Customers with young children may take advantage of dedicated check-in counters at major hubs, complimentary on-board travel goodies, fun children's meal options, and early boarding. Customers can register their children for free online at Air Canada Skyriders to receive additional travel goodies.

Air Canada Vacations is a leading Canadian tour operator, offering all-inclusive packages featuring accommodation, roundtrip airfare on board Air Canada, Air Canada Rouge, and its Star Alliance partners, Aeroplan flight rewards, as well as a wide assortment of cruises, tours and excursions. A repeat recipient of the Travel Media Agents’ “Choice Award for Favourite Tour Operator,” Air Canada Vacations offers hundreds of destinations in the Caribbean, Mexico, Central and South America, Asia, Europe, and the U.S. Learn moreExternal site which may not meet accessibility guidelines and/or language preferences..

Jetz is Air Canada's premier charter aviation service provider delivering superior Business Class service to satisfy the travel needs of professional sports teams, entertainment groups and corporate clients. Learn more.

Climate Ambition

Air Canada’s climate ambition includes a long-term aspirational goal of net-zero GHG emissions by 2050, demonstrating its desire to advance environmental sustainability throughout its business.  

In the interim, Air Canada has set absolute mid-term GHG net-reduction targets by 2030 in its air and ground operations compared to its 2019 baseline. For additional information, please see Air Canada’s TCFD disclosure. Learn more

Air Canada’s climate ambition builds on its existing value streams and activities and is based on four key carbon reduction pillars: Fleet and Operations; Innovation; SAF and Renewable Energy; and Carbon Reductions and Removals.

Ground Fleet and Operations

Along with the significant investments Air Canada is making toward its air operations, it continues to move forward with investments in ground operations. In 2019, it deployed electric ground support equipment (e-GSE) and it continues to accelerate the transition to e-GSE with the integration of additional clean-energy units into its ground fleet in 2024. 

Air Canada launched electric shuttle services for employees at Vancouver and Montreal airport. The daily service, comprising more than 150 itineraries combined, is operated by fully electric vehicles instead of conventional gasoline-powered ones. 

Innovation

Air Canada will, over time, evaluate the viability, safety and performance of new electric, hydrogen or hybrid propulsion technologies and will look for other innovative opportunities elsewhere in our operations. 

In 2022 Air Canada entered into a conditional purchase agreement for 30 ES-30 hybrid-electric regional aircraft. The hybrid aircraft, which would be expected to enter service no earlier than 2029, is under development by Heart Aerospace of Sweden.  

Carbon reductions and removals

In September 2022, Air Canada introduced Chooose as its new carbon offset and carbon program collaborator and embedded the option to easily purchase verified carbon offsets from Chooose into its Canadian and U.S. booking websites.

Since January 1, 2023, when Aeroplan members book a flight using Aeroplan points or a combination of points and cash, Air Canada will offsetExternal site which may not meet accessibility guidelines and/or language preferences. its estimated scope 1 greenhouse gas (GHG) emissions by purchasing carbon offset credits provided by Chooose. The total carbon offset credits retired will be equivalent to an estimate of the GHG emissions associated with the portion of a member’s itinerary operated by Air Canada (including Air Canada Rouge and Air Canada Express).

Air Canada made a $6.75 million investment in the Canadian-based climate solutions company Carbon EngineeringExternal site which may not meet accessibility guidelines and/or language preferences. (CE), supporting the advancement of CE’s direct air capture technology that pulls carbon dioxide directly out of the air at industrial scale.

SAF and renewable energy

Air Canada continues to work towards its long-term aspirational goal of net-zero GHG emissions from all its global operations by 2050, and its absolute midterm GHG net reduction targets by 2030 for both its air and ground operations, compared to its 2019 baseline. 

In 2024, Air Canada announced an agreement with Neste to procure approximately 77.6 million litres of unblended neat Neste MY Sustainable Aviation FuelTMExternal site which may not meet accessibility guidelines and/or language preferences. for use in Canada. The purchase ccontributes significantly to Air Canada's target to procure 1% SAF for its estimated 2025 jet fuel use. 

Through Air Canada's Leave Less Travel Program, corporate customers and cargo freight forwarders can purchase scope 3 environmental attributes associated with SAF, carbon offsets or a combination of both related to their own business air travel or cargo shipments on Air Canada. This program is one of the many initiatives being implemented to help customers with their own environmental sustainability goals.  

In 2023, Air Canada sold scope 3 environmental attributes associated with its consumption of approximately 2.4 M U.S. gallons of SAF.

Awards

Air Canada’s award-winning services and employees have received numerous industry honours such as a Five Star Global Airline Award at the Airline Passenger Experience Association (APEX) 2025 awards, as well as being named by Skytrax in 2024 as having the World's Best Business Class Airline Lounge Catering for the Toronto Air Canada Signature Suite, as well as Best Cabin Crew in Canada, Most Family Friendly Airline in North America, Best Premium Economy Class Onboard Catering in North America as well as the Cleanest Airline in North America. The airline has also earned Gold Level certification in the category of Mental Health at Work from Excellence Canada in 2024, recognizing the airline's dedication to a workplace culture that promotes well-being.

Fleet As of Nov. 1, 2024

Air Canada On order Operating AIR CANADA EXPRESS On order Operating AIR CANADA ROUGE On order Operating
Boeing 777-300ER   19 Embraer 175   25 Airbus A320-200   5
Boeing 777-200LR   6 Mitsubishi CRJ-900   35 Airbus A321-200   17
Boeing 787-8   8 De Havilland Dash 8-400   45 Airbus A319-100   18
Boeing 787-9 1 31            
Boeing 787-10 18              
Boeing 737 MAX 8 12 41            
Boeing 767-300   2            
Boeing 767 Freighter   6            
Airbus A330-300   20            
Airbus A321-200   17            
Airbus A321XLR 30              
Airbus A320-200   22            
Airbus A319-100   5            
Airbus A220-300 27 33            
TOTAL 88 210     105     40

Communications. Revised November 2024.