Air Canada supplier portal
Welcome. Bienvenue.
Thank you for your interest in becoming an Air Canada supplier.
Procurement at Air Canada (2022)
7,000+
individual suppliers
~C$7.3B
spent with Canadian suppliers
~C$11.8B
spent with all suppliers
185
direct destinations on six continents
Top 20
largest airlines in the world — Canada’s flag carrier
Thank you for your interest in the Air Canada Supplier Portal.
The supplier portal gives you the information you need to learn more about Air Canada’s corporate sustainability commitments, the Supplier Code of Conduct and how to register as a potential supplier.
Please note that Air Canada is looking to conduct its business exclusively on SAP Ariba; therefore, all suppliers are required to register with the SAP Business Network.
For more information about Air Canada, visit our corporate profile.
Environmental, social and corporate governance (ESG) practices are embedded in our business and form an essential component of our decision-making.
Air Canada aims to make meaningful connections and to care for and elevate one another, as Citizens of the World. Achieving our sustainability goals requires that we continue to apply and develop principles and approaches to help us translate aspiration into action. These include looking at cost-effective measures, using natural, social and economic resources in a responsible and efficient manner, fostering openness and transparency, embracing diversity, equity and inclusion, encouraging collaboration and setting and meeting measurable targets.
Air Canada suppliers are an extension of Air Canada. As such, it is imperative that our suppliers adhere to the Corporation’s Supplier Code of Conduct and align their behaviours to Air Canada standards and support the achievement of its sustainability goals.
Social
Diversity, equity and inclusion
Explore our fundamental principles and commitments.
Sustainability Report >
Air Canada Foundation
See how we support the prosperity of local communities.
Our values and guidelines >Governance
We’re proud of our best-in-class corporate governance. Our Supplier Code of Conduct outlines our guiding principles and ethical standards.
Our values and guidelines >Air Canada’s is a key component of our sustainable procurement strategy.
The Supplier Code of Conduct (the Code) is principle based and sets out our expectations of suppliers with a goal of aligning supplier behaviours to Air Canada standards in these key areas: business integrity; responsible business practices; responsible treatment of individuals; and respect for the environment. All suppliers are expected to adhere to the Code, which promotes transparency and accountability in Air Canada’s supply chain.
Responsibility
Suppliers are asked to comply with Air Canada’s Code of Conduct prior to entering into a contract with us.
Air Canada endeavours to source locally, wherever commercially feasible.
Principles
The Code is principles based and sets out our expectations of suppliers to ensure their behaviour aligns with Air Canada standards in these key areas:
- Business integrity
- Responsible business practices
- Responsible treatment of individuals
- Respect for the environment
Provisions on ESG matters
The Code includes provisions on ESG matters, such as:
- Child labour, human rights and trafficking laws
- Environmental management, stewardship and wildlife compliance
- Ethics
- Health and safety
Supplier ethics reporting hotline
Air Canada encourages suppliers to report any actual or potential misconduct, fraud or unethical behaviour to us.
Suppliers can submit concerns anonymously through our confidential ethics reporting hotline, which is securely managed by ClearView Connects.
Report anonymously >
Air Canada has implemented a comprehensive digital procurement solution by SAP Ariba that promotes efficient and sustainable procurement practices.
Current suppliers
Review our reference materials and maintain your SAP Business Network profile in good standing.
Features & benefits
We aim to make procurement transactions faster, easier and more accurate with automated invoicing, real-time purchase order (PO) delivery and more.
Sourcing
Contracts
Procurement
Invoice management
Supplier management
Real-time PO delivery
Supplier line cards
Automated invoicing
PO and payment information
Network growth features
Reference materials
Training documents and videos are available on the Supplier Information Portal (SIP). The SIP is a resource library to assist and navigate suppliers on SAP Ariba.
Purchase order (PO) terms and conditions
PO Terms and Conditions for Air Canada
Download PDF
PO Terms and Conditions for Air Canada Rouge
Download PDF
PO Terms and Conditions for Trans Canada Capital Inc.
Download PDFPlease note that the PO terms and conditions shown are only valid for transactions on SAP Ariba and do not supersede active contract terms and conditions.
Supplier information verification
To enhance our operational efficiency, Air Canada is transitioning to new SAP systems Ariba and S/4 HANA. As part of this upgrade, we’re asking our suppliers to provide their most up-to-date information.
Why do we need this information?
- To maintain accurate and up-to-date records.
- To enhance our communication and transaction experience.
- To adhere to regulatory requirements.
What do we need from you?
- Company legal name
- Company address
- Supplier contact information
- Tax identification number(s)
- Any other relevant information
To provide your updated information, please complete our secure Microsoft Forms verification form using the link below and submit it no later than December 13, 2024.
We’ll provide more information as we approach our release date, planned for next summer. Should you have any questions or require additional assistance in the meantime, please contact us.
We appreciate your help and continued support during this transition.
Please note: Any information you provide will be used solely to update our records and won’t be requested again in the future.