Flight Disruptions

Flight delays, cancellations and disruptions

We’re committed to providing the highest quality of service to all our customers, and we believe it’s important to make our service commitments readily available to you. If your flight operated by Air Canada, Air Canada Rouge or Air Canada Express was disrupted, we’re here to assist and provide you with some helpful resources.

Compensation

You may be entitled to compensation or other accommodation for long delays, cancellations or denied boarding.

Was your flight delayed or cancelled? If you'd like to file a claim for disrupted travel and/or expenses, please take a minute to check your eligibility and submit a claim.

Country-specific notices

Countries such as Canada, Iceland, Israel, Switzerland, and the United Kingdom, as well as European Union countries, have specific long delay, cancellation and denied boarding notices.

Other useful links

Canadian Transportation Agency (CTA)
Air Passenger Protection Regulations (as set by the CTA)
Check your flight's status
Flight notifications