January 10, 2020
Because of wildfires in Australia, we understand that you may want to make alternate travel arrangements. If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:
- You purchased an Air Canada ticket no later than January 9, 2020 for travel between January 10, 2020 and January 12, 2020;
- Your itinerary includes a flight to, from or via Sydney International Airport (SYD).
If you are scheduled to travel during the affected period, you can retrieve your booking to change your flight, free of charge, to another date between now and January 17, 2020, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.
If you purchased your ticket with Aeroplan or Air Canada Vacations, please contact them directly.
And if you require assistance, you can always contact us directly (1-888-247-2262).