Transferring points from an Aeroplan Member who has passed away
We understand losing a loved one is difficult. Please accept our condolences.
Although Aeroplan points cannot be willed, if you are a named beneficiary of the late member’s estate, you may request that the member’s points be transferred into your Aeroplan account. If you don’t have an account, we’ll open one for you using the information you provide.
To transfer points, please submit the following information for the late member:
Late member information
- First and last name
- Complete mailing address (including postal code)
- Telephone number
- Email address
- Aeroplan number (if available)
You must also provide:
- A scanned copy of the late member’s death certificate, along with
- A scanned copy of the portion of the will that names the beneficiaries
If there is a sole beneficiary, they will receive all the points. In the event of multiple beneficiaries, the points will be divided equally among all the beneficiaries, unless there is written, signed documentation stating that one or more beneficiaries do not want the points. In that case, they will be divided equally among the remaining beneficiaries.
Beneficiary information
Please provide the following information for each beneficiary:
- First and last name
- Complete mailing address (including postal code)
- Telephone number
- Email address
- Aeroplan number (if available)
Once you have gathered the information above, please submit everything via email.
Other conditions
Regular expiry rules apply to the points of the late member.
If the points expired before the member passed away, the 18-month expiry policy applies. If the points expired after the member passed away, you can request they be transferred within 6 months of the expiry date.
The executor may request the transfer of points.
The executor of an estate may request the transfer of points on behalf of the beneficiary/beneficiaries. They must provide the information outlined above for each beneficiary.
Donations may not be made directly from the late member’s account.
Points may not be donated directly from the account of the member who has passed away. First, the points must be transferred to the beneficiary’s/beneficiaries’ Aeroplan account(s), at which point they can donate the points to a participating charity.