We will do everything possible to locate your delayed baggage. We trust that our combined efforts will bring a favourable resolution.
Tips on how to complete the online form
- Make sure to indicate the color of your bag, and select the type of bag (by number) from the Airline Baggage Identification Chart provided. These two details are key to recovering your baggage.
- Provide specific details on the clothing that you packed, such as colors, sizes, brand names and logos.
- Identify distinctive items such as book titles, gifts and souvenirs. This will greatly increase our ability to locate your property.