March 17, 2019
Air Canada is advising that following the evacuation of Toronto Pearson’s Terminal 1 transborder and international operations by the Greater Toronto Airport Authority, customers can expect flight disruptions to and from Toronto Pearson.
Customers are advised to check online at www.aircanada.com for Travel Alerts and to confirm that their flight is operating using the Flight Status online tool, before going to the airport. A flexible rebooking policy has been implemented to allow customers to change and rebook their flights online at no cost to and from Toronto Pearson.
We’re committed to getting our customers to their destinations safely and quickly as soon as possible.
Customers traveling are advised to:
- Check our Travel Advisories posted on aircanada.com
- Confirm your flight's status before going to the airport.
- You may also contact our Call Centres at 1-888-247-2262; however, wait-times will be long.
Please be patient as it will take time to resume normal operations.