Best Airline in North America
International Business Class
International Business ClassOur world-class International Business Class cabins offer fully lie-flat seats on most international flights. Fly our new Boeing 787 Dreamliner aircraft and you'll experience Executive Pods that feature adjustable cushion systems that can be extended into fully lie-flat beds. To top it all off, the headrest also includes massage functions.
Maple Leaf Lounges
Maple Leaf LoungesEach of our 22 award-winning Maple Leaf Lounges provides a private, serene escape from the bustle of airport activity. You'll enjoy a cozy, comfortable setting with breathtaking views that offers an unparalleled level of service. We’re also proud to introduce our newest Maple Leaf Lounge in Los Angeles’ renovated and modernized Terminal 6.
In-Flight Entertainment
In-Flight EntertainmentWith our personal seatback entertainment system, you'll enjoy over 600 hours of on-demand movies, TV programs and music. Meanwhile onboard our new Boeing 787 Dreamliner aircraft, you'll experience our first ever 18-inch touch screen entertainment system that's the largest of any North American carrier.
Premium Economy Class
Premium Economy ClassIn our Premium Economy class, it’s the little things that make a big difference. Enjoy a larger seat with more recline and extra legroom – all of it in a spacious, dedicated cabin. Sit down to a new class of travel, enjoy an 11" personal touch TV, and pamper yourself with comforts all around. Plus, take advantage of priority airport services.
Our Global Network
Our Global NetworkWe are circling the world – This year we’re excited to introduce new destinations to Asia, Africa & Europe for you to explore, including Algiers, Marseille, Nagoya, Berlin, Mumbai, Taipei, Shanghai, Reykjavik, Melbourne, Tel Aviv and more. With our expanding network, you’ll enjoy direct service to over 200 destinations on six continents, plus smooth connections from any of our four hubs.
Our Global Network
We are circling the world – This year we’re excited to introduce new destinations to Asia, Africa & Europe for you to explore, including Algiers, Marseille, Nagoya, Berlin, Mumbai, Taipei, Shanghai, Reykjavik, Melbourne, Tel Aviv and more. With our expanding network, you’ll enjoy direct service to over 200 destinations on six continents, plus smooth connections from any of our four hubs.
The survey was conducted by independent research firm Skytrax on almost 20 million air travellers worldwide, using over 41 different aspects of passenger satisfaction to rank airlines' product and service standards. This annual survey is regarded in the air transportation industry as a primary benchmarking tool for passenger satisfaction levels of airlines throughout the world.