Our New and Improved NDC Program is Here 

As part of our commitment to you, we’re pleased to launch a range of new benefits, expanded content and enhanced capabilities. 

NEW DISTRIBUTION CAPABILITIES THAT DELIVER MORE

Air Canada is unlocking new value for travel sellers with the introduction of a transparent and modern shopping experience. 
Greater benefits
Greater benefits
  • Access our most comprehensive content
  • Efficient shopping experience for all
  • Elimination of select debit memos
  • No Distribution Cost Recovery (DCR)
Connection options
Connection options
  • Direct integration
  • Certified technology partners, including GDS
  • AC Connex (Free desktop platform)
Advanced capabilities
Advanced capabilities
  • New and additional servicing automations
  • Commitment to defined roadmap and scheduled monthly releases

KEY PROGRAM FEATURES DRIVING CHANGE 

As customer needs evolve, airlines around the world are modernizing their retailing capabilities by leveraging new technologies such as NDC to mitigate the technological limitations and increased costs of legacy EDIFACT distribution models.

To improve our mutual customers’ travel experience, we are pleased to now offer an improved NDC program, transforming the shopping and servicing between airlines and sellers.

FeatureGDS EDIFACT channelAir Canada NDC channelAir Canada direct channels
Published fares and Air Canada for Corporate negotiated bundles
available
available
available
Small and medium business (SMB) program offers
available
available
Promotional codes
available
available
Flight Pass
available
available
Continuous pricingProgressive LaunchProgressive Launch*
Additional Content
Basic fares on Domestic flights
available
available
Continuous availability of best seat inventory and fare
available
available
Discounted ancillary pricing on paid and Preferred Seats
available
available
Other Benefits
Elimination of select debit memos
available
available
No distribution cost recovery (DCR)
available
available
48h refund policy to original ticketPlanned Addition

*On Aircanada.com and AC Connex

A NEW PROGRAM DESIGNED FOR YOU 

EXPLORE YOUR CONNECTION OPTIONS 

Sellers have their choice of flexible options to access our NDC program. Explore the options suited to your business model: 
Travel agency
Travel agency
Direct integration
Technology partners, including GDS
AC Connex, our free desktop platform
Online booking platforms
Online booking platforms
(Corporate, agency desktop solution)
Direct integration
Technology partners, including GDS
Technology providers
Technology providers
Direct integration

NDC NEWS

NDC News