January 11, 2023
Due to the Federal Aviation Administration (FAA) system outage and its impact on flights in the U.S., we understand that you may want to make alternate travel arrangements. If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:
- You purchased an Air Canada ticket no later than January 10, 2023, for travel to, from or via an airport in the United States on January 11 or 12, 2023.
If you are scheduled to travel during the affected period, you can retrieve your booking to change your flight up to two hours before departure, free of charge, to another date between now and January 16, 2023, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.
If you purchased your ticket with Air Canada Vacations, please contact them directly.
And if you require assistance, you can always contact us directly at 1-888-247-2262, or 1-800-361-5373 if yours is a flight reward booking.