Flights operated by Air Canada, Air Canada Rouge and Air Canada Express are boarded by zone at most airports. The zone corresponding to your seat is clearly printed on your Air Canada-issued boarding pass.
Boarding priority | Eligible customers |
---|---|
Pre-boarding | Customers who have requested wheelchair assistance or who need more time to board are invited to board first. |
Zone 1 | Board with zone 1*:
|
Zone 2 | Board with zone 2*:
For more complete terms and more information on Air Canada benefits, visit TD benefits, CIBC benefits or AMEX benefits More about zone 2 boarding |
Family Boarding / Musical Instruments | You will be invited to board before general boarding starts if:
|
General Boarding – Zone 3 |
Board with zone 3, at the very start of general boarding:
|
General Boarding – Zones 4 and 5 |
Board with zones 4 or 5 on flights operated by Air Canada and Air Canada Rouge, or 4 on flights operated by Air Canada Express. |
* Priority guests in zones 1 and 2 may continue to use dedicated lanes, available at most of our gates, to board at any time once general boarding has started.
Other airlines
If you are checking in with another airline and your boarding pass for your connecting flight on Air Canada does not include a zone number, you are invited to board with zone 5 on flights operated by Air Canada and Air Canada Rouge, or zone 4 on flights operated by Air Canada Express, unless you are entitled to board in zone 1 or 2.
Boarding gate deadlines
In order to ensure an on-time departure, we require all customers to be present at the gate at the boarding gate deadline.