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Hamilton and Region of Waterloo

We’ve collaborated with The Landline Company to offer you seamless connections through Toronto Pearson (YYZ) from Hamilton (YHM) and Region of Waterloo (YKF).

Booking

Book with Air Canada

Check-in

Check in for your trip as you would for your flight

Baggage

Tag your luggage to your final destination in Hamilton or Region of Waterloo

Closer to home

Start your trip from Hamilton or Region of Waterloo with luxury ground transportation through Toronto.

Book now >

Book your trip

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Book your entire journey on our website and pay one fare from origin to destination.

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The connection through Toronto will show “operated by The Landline Company.”

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Your booking information will display both your flight and your premium motorcoach service.

Check in for your journey

From Hamilton or Region of Waterloo:

1

Check in for your trip, same as you would for your flight (either online or at Hamilton/Region of Waterloo airport).

2

Tag your luggage to your final destination in Hamilton or Region of Waterloo.

3

Sit back and relax on our premium motorcoach service to Toronto (YYZ).

4

Collect your bags from the premium motorcoach and drop them off at the self-service bag drops at Toronto Pearson (YYZ).

To Hamilton or Region of Waterloo:

1

Check in for your trip, same as you would for your flight (either online or at your departure airport).

2

Check your bags at your departure airport and enjoy your flight to Toronto (YYZ).

3

Collect your bags from baggage claim in Toronto and go to the Landline pickup location on the ground level.

4

Sit back and relax on our premium motorcoach service to Hamilton or Region of Waterloo.

Skip driving and relax with these benefits

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Reclining leather seats with extra legroom

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Complimentary Wi-Fi and entertainment options

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Aeroplan points on the Landline portion of your trip

Frequently asked questions

What is Landline?

Landline is the industry leader in providing seamless air-to-ground connectivity. Landline’s luxury motorcoaches allow Air Canada to leverage the seamlessness and affordability of ground transportation to add dynamic new routes to their network without sacrificing on quality or customer experience.

How do I book a Landline itinerary?

Landline/Air Canada itineraries are booked like any other flight in the Air Canada network. Book online from Hamilton (YHM) or Region of Waterloo (YKF) to your final destination (e.g. Hamilton [YHM] to Vancouver [YVR].

Can I book just the Landline segment?

Landline works as a seamless connection to your Air Canada flight through Toronto Pearson. You are not able to book Landline independently of your flight.

I have an existing trip, how do I add this segment to my itinerary?

To add Landline to an existing booking, please call our Contact Centre. A fare difference may apply.

How much would it cost to add a Landline segment?

Air Canada's pricing for our bus segments is competitive and dynamic, varying depending on destination and passenger demand. Check out our fares on aircanada.com.

How do I check in?

You’ll check in for your journey like you would for any Air Canada flight. You can either check in on aircanada.com or on the Air Canada app up to 24 hours before your flight, or you can check in at your departure airport up to 30 minutes before departure.

Where do I go to check in for my Landline departure?

In Hamilton and Region of Waterloo, proceed inside the airport terminal to the Air Canada check-in counter and check in for your journey just like you would for any Air Canada flight. You can check bags all the way to your final destination and will receive a boarding pass for your Landline segment and any connecting flight segments.

Will I have a boarding pass?

Yes, you will receive a boarding pass upon check-in for your segment to Toronto Pearson, as well as your onward connecting flight. The gate on the boarding pass for your Landline segment will show as CURB.

Is parking available?

Yes, parking is available for a fee at both Hamilton (YHM) and Region of Waterloo (YKF), For additional information, please contact the airports directly.

Where do I go to board my Landline vehicle?

After check-in, please proceed to the curb directly outside the terminal to board the Landline vehicle for Toronto Pearson. At Toronto Pearson, Landline departures to Hamilton and Region of Waterloo will depart from Ground Level – Ground Transportation – Column P6. Please follow the signs when exiting baggage claim.

What amenities are available on board?

Every Landline vehicle features 2x1 configured reclining leather seats with in-seat power and a sturdy tray table. During your drive, you’ll also enjoy free Wi-Fi. The vehicle is equipped with a lavatory as well.

Will I earn Aeroplan points on the Landline segment?

Yes, you can earn Aeroplan points and qualifying currencies (SQM, SQS, SQD) just like flights operated by Air Canada.

Can I redeem Aeroplan points for travel with Landline?

Aeroplan Members can redeem Aeroplan points for itineraries which include bus service segments operated by Landline, just like flight segments operated by Air Canada. Points can only be redeemed with Landline in combination with a connecting flight operated by Air Canada, Air Canada Rouge, or by carriers under the Air Canada Express brand on the same itinerary.

What accessibility needs can be accommodated on the motorcoach?

We’re happy to help meet your medical or mobility needs while you travel on the motorcoach. We provide assistance with:


  • Helping navigate to the check-in counters at YHM and YKF, assistance checking in, assistance to the waiting area and from the waiting area to the motorcoach.
  • Helping with boarding, including using the stairs or the lift.
  • Helping you board with your mobility aid, and securing it to the motorcoach (if travelling in a mobility device). Assistance stowing the mobility device below if travelling in a standard seat.
  • Accepting service and support dogs.
  • Help with deboarding the bus, including going down the stairs and using the lift (if necessary), and assistance proceeding from the bus to your connecting flight gate.

If you require assistance, we request that you contact us at least 48 hours prior to your departure to allow for coordination of the appropriate services.

Terms and conditions

For details on the luxury motorcoach (bus) portion, please see Landline's terms and conditions page.

For details on the flight portion, please see Air Canada's General Conditions of Carriage and Tariffs.

See Aeroplan Point Accrual Structure.
See Aeroplan Elite Status Accrual Structure.