Changes to Flight Numbers - Select Flights within Quebec

October 1, 2019

We are currently transitioning to a new reservation system designed to better serve our customers and to improve your experience with us. As a result of this change, some of our customers booked on select flights within Quebec will receive a new itinerary receipt which will show different flight numbers from those they were originally assigned.

If you receive such an email, you can rest assured that this does not change your reservation in any way:

• Your flight will continue to be operated by the same aircraft.
• You will receive all of your boarding passes at your departure airport.
• You will remain on board at your stopovers en route to your destination.
• Your luggage will also remain on the plane as it does now. 

Your booking reference and flight departure times remain the same, although it is possible that your seat number may change. This information will be clearly indicated on your new boarding passes. 

Please note that this is a temporary measure until the new reservation system has been fully implemented. 

We thank you for your loyalty and understanding.