Advance notice and medical approval

You have severe anaemia, e.g. hemoglobin level below 90 g/L.

You have recently suffered a major fracture, or a cast was placed on a part of your body within 48 hours of your scheduled flight.

You have a cognitive or medical impairment, e.g. Down syndrome, Alzheimer's disease.

You have had a seizure within 4 weeks of your scheduled flight.

You have chronic obstructive lung disease, e.g. emphysema or a chronic heart condition.

A change in cabin pressure at high altitude may worsen your medical condition.

You are travelling with an infant aged 7 days or less, a premature infant, or an infant less than 12 months old with a significant medical condition, who has recently undergone medical treatment.

You have an infectious or contagious disease, e.g. coronavirus, tuberculosis, or chickenpox, that could pose a direct threat to the health or safety of others on your flight.

You have suffered from a recent major medical incident, e.g. stroke, respiratory failure.

You require the use of battery-powered medical equipment, a CPAP/BPAP machine, or another type of medical device during the flight.

You have had an incident on board a previous flight or at the airport and may require medical attention.

You require medical oxygen or need to use an approved Personal Oxygen Concentrator.

You are severely allergic to cats or dogs and would like to request a buffer zone in order to help avoid the risk of exposure.

You have a severe allergy to peanuts or nuts, or products that may be found in an aircraft cabin, and would like to request a buffer zone in order to help avoid the risk of exposure.

You have both severe hearing and severe vision loss but wish to travel without a support person because you feel you have sufficient residual hearing and/or residual vision to be able to receive and understand safety instructions.

You are travelling with a support person.

Your support person must be 16 years of age or older and capable of assisting you with your personal and physical needs during the flight.

You have undergone surgery within 4 weeks of your scheduled flight.

You have had thrombophlebitis, e.g. blood clots in your veins, in the 2 weeks preceding your scheduled flight.

You are an unaccompanied minor and have a medical condition. You may need to travel with a support person.

You suffer from an unstable medical condition, either physical or psychological, and there is medical reasonable doubt that you can complete the flight safely without requiring extraordinary assistance during the flight.