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Flexible Rebooking Policy: Israel

As of October 31, 2024

Air Canada has extended the Goodwill Policy to offer flexible rebooking and refund options to Israel.


Policy

Markets All itineraries to/from and through TLV
Ticket Stock 014
Ticket Issue All tickets issued on/before October 31, 2024
Original Travel Dates Between October 31, 2024, and November 30, 2024
Rebooking Window Up to and including January 31, 2025

Re-Protection Guidelines

Customers are permitted one free change as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on Air Canada Operated or Air Canada Codeshare flights.

Fare Rules Policy Within
Rebooking Window
Policy Outside
Rebooking Window
Change Fee(s) Waived Waived
ADCL Waived if rebooked in the same booking class to same origin and destination with
Air Canada Operated/Codeshare flights, otherwise fare difference will apply.
Fare rules apply
 
Change of Origin/Destination Customers may choose to travel to an alternate AC destination, change fee waived but ADCOL applies.
Endorsement For Customer Contact Centres and Travel Agencies, use ACATLVOCT24 when processing a ticket exchange.
Refunds Refunds are permitted. Please enter ACATLVOCT24 in the Refund Waiver Code field in your GDS.
Aeroplan Tickets Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number).
Additional Details For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy.

 
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