Flexible Rebooking Policy: Israel

As of September 27, 2024

Air Canada has extended the Goodwill Policy to offer flexible rebooking and refund options to Israel.

Policy

Markets	All itineraries to/from and through TLV
Ticket Stock	014
Ticket Issue	All tickets issued on/before September 27, 2024
Original Travel Dates	Between September 27, 2024, and October 31, 2024
Rebooking Window	Up to and including November 30, 2024

Re-Protection Guidelines

Customers are permitted one free change as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on Air Canada Operated or Air Canada Codeshare flights.

Fare Rules	Policy Within Rebooking Window	Policy Outside Rebooking Window
Change Fee(s)	Waived	Waived
ADCL	Waived if rebooked in the same booking class to same origin and destination with Air Canada Operated/Codeshare flights, otherwise fare difference will apply.	Fare rules apply

Change of Origin/Destination	Customers may choose to travel to an alternate AC destination, change fee waived but ADCOL applies.
Endorsement	For Customer Contact Centres and Travel Agencies, use ACATLVSEP24 when processing a ticket exchange.
Refunds	Refunds are permitted. Please enter ACATLVSEP24 in the Refund Waiver Code field in your GDS.
Aeroplan Tickets	Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number).
Additional Details	For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy.

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Prices, schedules, terms and conditions are subject to change. All taxes, fees and charges are subject to change.

For online bookings, please refer to the booking flow by clicking on the search option in order to see the final price/breakdown or contact Air Canada Reservations at 1-888-247-2262 . Certain international destinations may have taxes, fees or charges that must be paid at the point of origin or at departure. Please contact the nearest foreign government office of the country you plan to visit for definitive, up-to-date information. Country-specific and interactive passenger-specific information is also available at iatatravelcentre.com and travel.gc.ca. Fees for optional services, such as itinerary changes, additional baggage, advance seat selection, or certain special service requests may increase overall cost. For more information, please consult aircanada.com/us/en/aco/home/legal/products-and-services.

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