Flexible Rebooking Policy: Hurricane Milton
As of October 11, 2024
Air Canada has implemented a Goodwill Policy to offer flexible rebooking due to Hurricane Milton.
Policy
Markets |
All itineraries to/from/through RSW, SRQ, TPA |
Ticket Stock |
014 |
Ticket Issue |
All tickets issued on/before October 10, 2024 |
Original Travel Dates |
Between October 7, 2024, and October 24, 2024 |
Rebooking Window |
Up to and including November 9, 2024. |
Re-Protection Guidelines
Customers are permitted one free change as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on Air Canada Operated flights.
Fare Rules |
Policy Within
Rebooking Window |
Policy Outside
Rebooking Window |
Change Fee(s) |
Waived |
Waived |
ADCL |
Waived if rebooked in the same cabin. |
Fare rules apply |
Change of Origin/Destination |
Customers may choose to travel to an alternate AC destination, change fee waived but ADCOL applies. |
Endorsement |
For Customer Contact Centres and Travel Agencies, use ACAMILOCT24 when processing a ticket exchange. |
Refunds |
Refunds are permitted. Please enter ACAMILOCT24 in the Refund Waiver Code field in your GDS. |
Aeroplan Tickets |
Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number). |
Additional Details |
For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy. |
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