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Flexible Rebooking Policy: Toronto and Montréal Holiday Travel

As of December 18, 2024

Air Canada has implemented a Goodwill policy to offer flexible rebooking options for the peak Holiday Period for passengers connecting through Toronto or Montreal.


Policy

Markets All itineraries connecting through YYZ or YUL
Ticket Stock 014
Ticket Issue All tickets issued on/before December 18, 2024
Original Travel Dates Between December 19, 2024, and December 24, 2024
Rebooking Window Between December 19, 2024 and December 24, 2024

Re-Protection Guidelines

Customers connecting through YYZ or YUL are permitted one free change from a connecting itinerary to a non-stop flight as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on Air Canada Operated flights in the same cabin as ticketed. 

Example:
Passenger ticketed to travel on 22DEC YVR-YYZ-YUL can change to
YVR-YUL without penalty or adcoll, as long as they travel within the rebooking window.

Fare Rules Policy Within
Rebooking Window
Policy Outside
Rebooking Window
Change Fee(s) Waived Fare rules apply
ADCL Waived Fare rules apply
 
Change of Origin/Destination Not Permitted
Endorsement For Customer Contact Centres and Travel Agencies, use ACAHOL2024 when processing a ticket exchange.
Refunds As per fare rules
Aeroplan Tickets Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number).
Additional Details For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy.

 
 
rouge/Star Alliance   rouge/Star Alliance
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