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Fare Flash Newsletter

As of July 20, 2021 - V6

Air Canada has implemented a Goodwill policy for rebooking passengers with any itineraries with onward connections within Canada who are laying over due to the testing requirements.
 

Policy

Itineraries All International/U.S. itineraries connecting via YYZ/YVR/YUL/YYC to anywhere in Canada* All International/U.S. itineraries connecting via YYZ/YVR/YYC/YHZ/ YQB/YOW/YWG/YEG to anywhere in Canada*
Ticket
Stock
014
Ticket Issue On/before August 8, 2021
Original Travel
Dates
Between February 22, 2021 & August 8, 2021 Between August 9, 2021 &
September 6, 2021
Re-booking
Window
Pre-departure: +3 days from original domestic connection flight date

At YYZ/YVR/YUL/YYC with negative test result: up to 72 hours from date of arrival in YYZ/YVR/YUL/YYC for domestic connection flight

At YYZ/YVR/YUL/YYC with positive test result: Next available flight
Pre-departure: Change from 3 days domestic connection to same-day connection

For customers that are exempt from the arrival testing and mandatory hotel stay, add SSR in their PNR: SSR OTHS “EXEMPT FROM 3 NIGHTS HOTEL”.

Please ensure to cancel any connection that is no longer valid/required.

Travel restrictions may be imposed or amended with little warning. Please ensure you and your customers refer to our COVID-19 Hub which highlights important information.

Re-protection Guidelines

Customers are permitted changes per the guidelines below.
1 free change – Pre-departure before arrival into Canada
1 free change – At YYZ/YVR/YUL/YYC for domestic sector


*International sector re-booking must be on the same original travel date within the same cabin (up to M class for economy) and domestic sector must follow the re-booking window (up to M class for economy).
 

Policy Within Re-Booking Window
Change fees: Waived.
ADCL: Waived if re-booked in the same cabin to same origin and destination with Air Canada Operated Flights.
Policy Outside Re-Booking Window
Change fees: Waived.
ADCL: Fare rules apply.
Change of Destinations
Passengers may choose to travel to/from an alternate Air Canada destination within ticket validity.
Change fees are waived and ADCL will apply.
Aeroplan Flight Rewards
  Please refer the customer to Aeroplan for all rescheduling.
Refunds
As per fare rules.
Ticket Endorsement
  For exceptions, add waiver code ACCDAENTRYGW to ticket endorsement box.
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  Flights operated by Air Canada Rouge. For more information, visit flyrouge.com.

This email was sent because you represent or are an agent of a company or other legal entity engaged in the sale of air services that has a relationship with Air Canada.

Prices, schedules, terms and conditions are subject to change. All taxes, fees and charges are subject to change.

For online bookings, please refer to the booking flow by clicking on the search option in order to see the final price/breakdown or contact Air Canada Reservations at 1-888-247-2262. Certain international destinations may have taxes, fees or charges that must be paid at the point of origin or at departure. Please contact the nearest foreign government office of the country you plan to visit for definitive, up-to-date information. Country-specific and interactive passenger-specific information is also available at iatatravelcentre.com and travel.gc.ca. Fees for optional services, such as itinerary changes, additional baggage, advance seat selection, or certain special service requests may increase overall cost. For more information, please consult aircanada.com/us/en/aco/home/legal/products-and-services.html

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