AD75/50 AGENCY REDUCED RATE AUTHORIZATION PROGRAM 2023 FLYING ON LH, OS AND LX FLIGHTS ONLY (Applicable to IATA travel agencies ONLY, NOT TIDS)

Reservations and ticketing

Reservations and tickets are subject to the Air Canada AD75/50 program, the published fare rule and the CRS Booking and ticketing policy.

Reservations

** Please note travel on Lufthansa, Austrian and Swiss using an AD75/AD50 must be booked and ticketed in your CRS **.

Lufthansa

Economy Class: X class
Business Class: R class
First Class: Contact LH sales office for authorization, and book O class, once authorized.
Not valid on LH flight numbers operated by trains or buses
Not valid for entry into Star Alliance airport lounges or affiliated lounges operated by other carriers.

Austrian Airlines

Economy Class: N class
Business Class: R class
First Class: n/a

Swiss International Airlines

Economy Class: N class
Business Class: R class
First Class: Contact LX country manager for authorization and book O class, once authorized.

** Please note travel on Air Canada using an AD75/AD50 must be booked and ticketed through www.aircanada.com/agents, using your 8 digit Promotion Code **. For ticketing instructions, please refer to the "2023 AD75 program Air Canada flights only" document on the Agent Reference tab of aircanada.com/agents **.

If your itinerary includes travel on Air Canada and Lufthansa, Austrian or Swiss, note that two (2) promotion codes will be required. ( the Air Canada flights have to be booked at aircanada.com/agents and Lufthansa, Austrian or Swiss flights have to be booked in your CRS).

Note all applicable fees such as airport/departure taxes, security charges or third party fees, taxes or charges are the sole responsibility of the bearer of the ticket.

** NOTE:

Entry of SK elements for AD75/50 travel must be assigned to the LH/OS flight segment.

If the flight booking is changed, the SK element is automatically deleted; it must therefore be re-entered after every rebooking.

If you are creating the booking in Amadeus or changing the booking, please enter the SK elements as follows:

• AD75N1-entry in Amadeus:
  SK STFDLHHK1-OP-LH08/Segmentallocation
  • e.g. SK STFDLHHK1-OP-LH08/S2-3
    Output:
    SK STFD LH HK1 OP-LH08/S2
    SK STFD LH HK1 OP-LH08/S3

If you are booking your AD75/50 travel in a CRS other than Amadeus, the required SK element must be entered by LH. In such cases, please contact your Lufthansa Sales & Service Team for each new booking and rebooking of an AD75/50 journey; the team will make the necessary SK entries for you.

Ticketing

Economy Class and Business Class

A ticket time limit applies to all unrestrictive fares. Ticketing is required 3 days prior to departure, or within 24 hours for bookings made within 3 days of departure. Please remember to action your queues and provide ticket number (s) by the required date to prevent PNR cancellation. 20% of the debit memo, with a minimum of $50, will be charged for missing information.

Not permitted with AD75/50

Cancel and rebook to secure space outside the ticketing deadline is not permitted

• Cash Reward, including incentive commission
• Frequent flyer miles accumulation
• MPDs, or E MCO as form or payment
• PTAs (prepaid ticket advices)
• Requests for inventory clearance
• Standby travel
• Stopovers
• VATS (agency waiver authorization vouchers)
• Waitlist; entire itinerary must be confirmed prior to ticketing
• Not valid on codeshare flights
• Use of eUpgrade credits
• Name changes
• Compensation and standards of treatment rules in respect to schedule irregularities, including denied boarding, do not apply to tickets issued under the AD75 Program

BLACKOUT PERIODS

Travel during blackout periods is not permitted.

Interline transportation

Interline Transportation carriers are not permitted with the Air Canada AD75/50 program.

Miscellaneous

Changes & Refund: As per the fare rules

Irregular operations and schedule changes: Protection/rerouting on other carriers not permitted.

Check-in: Please allow sufficient time for check-in and be prepared to check all baggage that does not meet the airline' carry-on baggage rules. Verify baggage policy at http:/www.aircanada.com/baggage.

Maple Leaf Lounge access: Air Canada is required under the U. S. Transportation Security Administration's (TSA) Secure Flight Program, to collect at least 72 hours prior to departure, the following information:

• Full name as it appears on the travel document;
• Date of birth;
• Gender;
• Redress Number – a unique number obtained from the U.S. Department of Homeland Security for passengers that share the same name as someone on the U.S. watch list (if applicable).

This information must be provided at aircanada.com/agents For reservations made within 72 hours of departure, the information must be provided at time of booking.

Please ensure that sufficient time has been provided for U.S. Customs and Immigration formalities when pre-clearance is offered in Canada.

When travelling to international destinations: You must obtain health visas and proof of citizenship. In the event that you are denied entry into the country resulting in a cost to Air Canada, the airline shall retain the right to seek redress for any and all costs it incurred. Such occurrence is likely to result in the withdrawal, cancellation or suspension of reduced rate travel privileges of the travel agency by which you are employed.

Subject to change without notice. February 1st, 2023