DCR | Distribution Cost Recovery
Frequently asked questions for Travel Agents

Effective June 17, 2024, Air Canada simplified the DCR to only apply to lowest fares booked in each cabin; currently PNRs containing G, K, A, P booking classes. Exemptions remain in place for Groups, Corporate travel and Hong Kong.

Does the DCR fee apply to all GDS tickets?

Yes, except for:

  • Corporate contract tickets with a valid tour code in the endorsement box
  • POS HKG tickets only for POO HKG 
  • Group bookings
Point of Sale North America Point of Sale International

DCR does not apply for groups booked via Air Canada G-Cubed

DCR does not apply for groups booked via Air Canada G-Cubed, or through Air Canada Sales Offices where G-Cubed is not currently available.

All points of sale, for ticketing purpose:
Once travel agents have claimed Group PNR whether booked in G-Cubed or by Air Canada Sales Office, where G- Cubed is not available, travel agents must request in their GDS a new quote for applicable taxes; and manually add the Group Ticket Designator; and manually remove the YR.

What is the code for DCR?

The code is and shown in the fare calculation box.

What are the DCR rates?

Please be advised of the following changes (highlighted) required to the DCR amounts filed, effective July 1, 2024.

Region
  United
States +
others*
(USD)
Canada
(CAD)
Europe**
(EUR)
United
Kingdom
(GBP)
Australia
(AUD)
Japan
(JPY)
China
(USD)
Switzerland
(CHF)
Amadeus $21.50 $29.00 € 19.50 ₤17.50 $31.50 ¥2,200 $10.00 19.50 CHF
Sabre $23.75 $32.00 € 21.50 ₤19.20 $34.80 ¥2,200 $10.00 22.00 CHF
Travelport $21.50 $29.00 € 19.50 ₤17.50 $31.50 ¥2,200 $10.00 19.50 CHF
INFINI $21.50 $29.00 € 19.50 ₤17.50 $31.50 ¥2,200 $10.00 19.50 CHF
TravelSky $21.50 $29.00 € 19.50 ₤17.50 $31.50 ¥2,200 $10.00 19.50 CHF

 

* DCR for the United States and other countries not specified in this table is processed in US Dollars
** Europe excluding United Kingdom and Switzerland
Rates subject to change

Does DCR apply per PNR or per tickets?

DCR is charged to applicable tickets that include at least one segment booked in G class for all services except Atlantic, K class for service Atlantic, and A and P class for all services.

Does DCR apply to infants?

DCR does not apply to any infant tickets.

Does DCR apply to PNR that includes other airlines’ segments?

Yes. DCR applies to applicable 014 issued tickets to itineraries that include:

  • AC marketed and operated flights;
  • AC marketed flights operated by other airlines.

Does DCR apply to exchanged tickets?

For tickets issued on/after June 14, 2023, the YR on the original ticket will be carried to the exchanged ticket.

Does DCR apply to original tickets issued before June 14, 2023, and subsequently exchanged?

Voluntary exchanges

For travel within North America, original tickets issued prior to June 14, 2023, exchanged on/after implementation date, are subject to DCR.

For international travel, DCR applies for changes to outbound segments. DCR does not apply for changes to inbound segments, as historical fare is used.

Involuntary exchanges

DCR does not apply.

Does DCR apply to Air Canada Group tickets that are subsequently voluntarily exchanged?

DCR applies to 014 issued tickets to itineraries that include:

  • AC marketed and operated flights;
  • AC marketed flights operated by other airlines.

Is DCR refundable?

The refundability of DCR is as per fare rule and as follows:

 

Voluntary

Involuntary

Refundable fares

Unused ticket

Refundable

Refundable

Refundable fares

Partially used tickets

Non-refundable

Refundable

Non-refundable fares

Non-refundable

Refundable provided the ticket can be refunded as per the schedule change and the flight disruption policy

Does commission apply to DCR?

     No, taxes, surcharges and fees are not applicable for Time of Ticketing.

When the value of a ticket is transferred to AC Wallet or a UATP card, is the DCR also transferred?

Yes.

Revised June 28, 2024