Agent Reference
Travel
Ready
News
& Updates
- Anti-Fraud Information Guide
- FLASH Registration (Canada and United States)
- Goodwill Policy
- New Distribution Capability (NDC)
- News Releases
Policies
& Processes
- AC Wallet - Frequently Asked Questions for Travel Agents
- Air Canada Travel Voucher
- A to Z Help
- Credit Options
- Credit Options
- Flight Disruption Policy
- Increasing Connecting Time
- Intermodal Travel - Frequently Asked Questions for Travel Agents
- Landline Motorcoach Connections - Travel Agents Frequently Asked Questions
- Name Change Policy for Corporate
- Name Correction Policy
- No Show Policy
- APPR Passenger Contact Requirement
- Schedule Change Policy
- Self-Service Rebooking Options for Involuntary Changes FAQ
- Travel Agents Contact Guide
Fares
& Ticketing
Refunds
Agency Website Login and Direct Channel Reporting Tool
Benefits
Debit
Memo
Special
Fare
Programs
On Board
Travel
information
- Advance Passenger Information System (APIS)
- Air Canada Destinations
- Air Canada - Minimum Connection Time
- Baggage Information
- Check-In & Boarding Times
- Conditions of Carriage
- Government of Canada Electronic Travel Authorization (ETA)
- Flight Status Information
- Self-Service Kiosks
- Travel Requirement
- TSA Pre Check