Heartfelt service, every flight

Mathieu was having a blast when the African safari he booked with his Aeroplan points hit a snag. See how Joëlle from our Customer Care team worked with care and class to get Mathieu home as planned.

Duration: 2:16

When a passenger on a flight from Toronto to Zurich had a panic attack, flight attendant Loridana provided comfort and assistance to support them through this challenging moment.

Duration: 1:44

When Cadence, Tara’s service dog, got injured on a Europe trip in Brussels, our service agent, Ashley, offered them a helping hand to guide them through that challenging time.

Duration: 2:24

To thank all the employees who always go above and beyond for our customers, we put our gratitude on full display. This collection showcases just a few of our employees’ stories.

Duration: 3:42

Savour the spectacular outdoor views on our first-ever lounge terrace, along with a selection of seafood, California wines, signature cocktails and more of everything that makes travel comfortable.

Duration: 0:43

Welcome to the Air Canada Café at Billy Bishop Toronto City Airport, in collaboration with Aspire Airport Lounges, featuring more of what you love, like a chef-curated buffet, and more of what you need, like high-speed Wi-Fi. More comfort and convenience await.

Duration: 0:50

Take your travel to the next level with Air Canada Signature Service, offering dedicated check-in, expedited security, lounge access, exclusive boarding, and priority baggage handling. On board, Signature Class customers enjoy exclusive service and amenities.

Duration: 1:02

From the heart of Alberta, TWIGZ has crafted the perfect pretzel, proudly originating from a family’s kitchen to onboard your next Air Canada flight. Pack your appetite!

Duration: 0:32

Enjoy dishes designed by our Montreal-based culinary partner, Chef Jérôme Ferrer in our International Economy and select Premium cabins that will take you on a journey before touchdown.

Duration: 0:50

Dream job unlocked: Véronique Rivest, our world-class sommelier from Gatineau, tests wines from all over the world to curate the perfect list offered on board.

Duration: 0:41

From the small village of Creemore to the skies, Creemore Springs lager is brewed with heart and tradition.

Duration: 0:49

Caught exclusively off the coast of Newfoundland’s Fogo Island, this flavourful hand-line cod is proudly served in our Air Canada Signature Suite in Toronto.

Duration: 0:58

Can we get a “Youppi!” for aspiring coach Anthony? Watch as the young winner follows his dreams with a seat aboard Air Canada Fan Flight.

Duration: 1:00

Watch as volunteer mentor Addisen embarks on an unforgettable journey to cheer on the Jets with Air Canada Fan Flight.

Duration: 1:30

A shining example of resilience and community spirit, Leafs superfan Chadd got the surprise of a lifetime with an unforgettable trip to see his team take on the Seattle Kraken with the Air Canada Fan Flight.

Duration: 1:00

Another WNBA game north of the border? You know we were game to make another Air Canada Fan Flight happen! This time, we put the spotlight on the Airdrie U17 girls' basketball team from Alberta!

Duration: 2:23

The Paris 2024 Olympic and Paralympic Games are a big deal, so we're making a big entrance. We’ve renewed our partnership as the Official Airline of Team Canada and Canadian Paralympic Team 2030 and we’re flying Team Canada to Paris 2024 in style!

Duration: 0:53

Go Canada go! With sights set on gold, we’re taking off with Team Canada for the Paris 2024 Olympic Games! Join us in supporting our athletes as they soar higher than ever before!

Duration: 0:44

Their bags are packed with enough room left to bring home the gold! It’s time for us to fly the Canadian Paralympics team to compete in the Paris 2024 Paralympic Games.

Duration: 0:50

We embarked on an unforgettable journey to the Paris 2024 Olympic Games with Sam, an 11-year-old battling cardiomyopathy. Cheering on Team Canada and meeting his idol, Summer McIntosh, Sam showed us the true meaning of resilience on this adventure of a lifetime.

Duration: 1:00

This National Indigenous Peoples’ Day we connected with Service Director Tho Thuy Thul Witt to explore her love of travel, celebrate her heritage, and discuss the importance of proudly displaying her traditional name as she travels the world.

Duration: 00:50

In honour of Asian Heritage Month, our colleague opens up about the importance of staying connected to our roots and shares her story of a long-awaited reunion.

Duration: 5:25

As a part of Black History Month, we offered our employees a platform to openly discuss situations and issues that impact their daily lives.

Duration: 25:55

On National Day for Truth and Reconciliation, we continue to reflect on the intergenerational impact residential schools have had on Indigenous families and communities, and honour the memory of children lost.

Duration: 0:50

The Air Canada Foundation celebrated its 10-year anniversary with a renewed commitment to helping kids spread their wings. Thank you to the partners, volunteers, employees, and supporters who continue to make the work of the Foundation possible.

Duration: 06:16

Israfil was just five months old when he was diagnosed with bilateral retinoblastoma, a rare childhood cancer. Israfil and his mother Jessica have used the Air Canada Foundation Hospital Transportation Program to fly from Saskatoon to BC Children's Hospital to receive treatment to preserve his vision.

Duration: 3:56