Air Canada's Lowest Price Guarantee Claim Form

To submit your claim, please complete all required fields in the form below.

You’ll need to submit your claim within 24 hours after purchasing your ticket on or Unfortunately, claims submitted after 24 hours cannot be considered.

You will receive an automatic reply by email from Air Canada confirming the receipt of your claim. Your request will be reviewed by the Lowest Price Guarantee team who will use reasonable efforts to reply within 1 week of completing your claim.

Please note that you’ll be asked to provide screenshots displaying the itinerary and the detailed price quote from the website or travel agency where you found the lower price. You can send us the screenshots via email or by fax upon Air Canada's request.

Before submitting your claim, review this checklist to verify the validity of your claim. You must agree to all of these conditions otherwise your claim will be considered invalid as per the terms and conditions of this program.

Please review the marked fields below to continue
Unless otherwise indicated, all fields are required
Contact Information


Title First Name Last Name
Aeroplan Number:  

Phone number:

  Int'l Code Area Phone # Extension
Information on your current booking
Booking reference:
Number of passengers:


  From (origin city) To (destination city)
Departure date:
Return date:
Information on the lower fare you've found
Lower price: $CAD
Enter the total price of your booking (including all taxes, fees, air transportation and other charges). The price must be in Canadian dollars (CAD).
Name of travel retailer or travel agency:

By submitting your claim, you agree to have read and reviewed the terms and conditions of the Lowest Price Guarantee Program.