Notification services

At Air Canada we strive to deliver the most accurate and reliable flight information to you. With our Mobile Notification Services, we will be able to keep you updated about the details of your flight, wherever you may be.

Register for our Flight Notification service to receive delay or cancellation information, or gate change details for your Air Canada or Air Canada Express (operated by Jazz only) flight. Notifications can be sent directly to your text-messaging-enabled phone or your email address.

Sign up for Flight Notifications to your mobile device or e-mail!

Overview of the product

NOTE: Since flight status information can change at any time, we suggest that, unless your flight has been listed as "cancelled," you always check in for the original scheduled departure time of your flight and check the airport monitors for any last minute updates.

Air Canada will do everything possible to ensure that we provide the most accurate flight status information at all times. However, Air Canada is not liable for non-delivery of messages and cannot guarantee the timeliness or reliability of SMS message receipt.

Irregular operation notification

Receive automatic notifications for flight cancellations that occur within 48 hours of departure when you provide us with your mobile phone number or email address!

Leave us your mobile phone number or email address at time of booking and we'll automatically send you a text (SMS) message or email if your flight is cancelled. In the event that Air Canada has rebooked you on another flight, the message or email will also include your new flight details.

Overview of the product

When time permits, Air Canada Call Centre representatives will contact you by phone at the number you provided at time of booking in the following circumstances:

Air Canada Text Message (SMS) Service - Terms and Conditions

Related topics: