aircanada.com - Travel Info - Mobile Services

Mobile Check-in

A new Mobile Boarding Pass is now available!

As of July 10 you can now receive your Electronic Boarding Pass on your Apple iPhone or iPhone3G when you do a Web Check-In

Now there is a new way to receive your boarding pass information when using your PDA (personal digital assistant, such as Blackberry or Treo) or cell phone.

Our new boarding pass feature is an enhancement to our existing Mobile Check-in service. If your mobile device supports 2D barcode technology as most do, you will now receive two SMS text messages to confirm your check-in: one SMS text containing the details regarding your flight, and another SMS containing a link to a barcode image. For each flight checked in via your mobile device, you will receive these two SMS text messages. If your itinerary does not qualify, you can still use Mobile Check-in service and print out your boarding pass at a kiosk or with an agent. When using your mobile device, the access to log on remains the same mobile.aircanada.com.

You can check-in using your mobile device and obtain your mobile boarding pass if you meet the following criteria:

Mobile Check-in Mobile Boarding Pass
On Air Canada and Air Canada Jazz flights only (flights operated by other airlines are not eligible for Mobile Check-in)
Single or multiple passenger booking Single passenger booking only; no infants
All Domestic Canada flights All Domestic Canada flights
All US transborder flights and from select US cities
View US airports
Excluding US flights
All International flights and from select International airports
View international airports
All International flights from Canada only
Mobile number not required Mobile phone number must be entered to receive SMS text
Mobile device that accepts 2D barcode
With or without baggage
within the 24-hour period prior to departure; and
  • At least one hour before departure for flights within Canada;
  • At least 1.5 hours before departure for flights between Canada and the USA; and
  • At least two hours before departure for flights between Canada and other countries


What do I do after check-in?

1-Without bags

Mobile Check-in Mobile Boarding Pass
Proceed directly to a Kiosk or Air Canada Agent Proceed directly to security check point
Obtain paper boarding pass Display SMS text to security agent
Proceed to security check point Proceed to gate, access barcode via the URL for scanning
Proceed to gate  


2-With bags

NOTE: Certain Airports offer Self-Serve tagging kiosks (Montreal, Toronto and Vancouver).

Mobile Check-in Mobile Boarding Pass
Proceed directly to baggage drop off counter or see an agent
Obtain paper boarding pass and bagtags Display SMS text
Proceed to security check point Obtain bag tags
Proceed to gate Proceed to security check point
  Display SMS text to security agent
  Proceed to gate, access barcode via the URL for scanning

Complete your check-in on your mobile phone by entering the required information:

  • Last name
  • First name
  • Your departure city
  • One of the following and click on radio button:
    • Aeroplan number included in your reservation
    • Credit card number used to purchase your electronic ticket
    • Booking reference (either a 6 digit Air Canada reference or booking reference provided by your travel agent)

You can use Mobile Check-in just like our Web Check-in to:

  • Standby for an earlier flight (if eligible)
  • Standby for upgrades (if eligible)
  • Cancel your check-in

If you are unable to travel or cancel your check-in after using Mobile Check-in, please call your travel agent or Air Canada to rebook your flight, after flight departure time.

For website assistance, please call Air Canada.

  • Amsterdam, Netherlands (AMS)
  • Bejing, China (PEK)
  • Bermuda, Bermuda (BDA)
  • Bridgetown, Barbados (BGI)
  • Buenos Aires, Ministro Pistarini, Argentina (EZE)*
  • Delhi, India (DEL)
  • Dublin, Ireland (DUB)
  • Frankfurt, Germany (FRA)
  • Grand Cayman, Cayman Islands (GCM)
  • Lima, Peru (LIM)
  • London Heathrow, United Kingdom (LHR)
  • Manchester, United Kingdom (MAN)
  • Mexico City, Mexico (MEX)
  • Nassau, Bahamas (NAS)
  • Paris Charles De Gaulle, France (CDG)
  • Puerto Plata, Dominican Republic (POP)
  • Punta Cana, Dominican Republic (PUJ)
  • Rome, Leonardo da Vinci, Italia (FCO)
  • Santiago, Chile (SCL)
  • Sao Paulo, Brezil (GRU)
  • Shanghai, Pu Dong, China (PVG)
  • Shannon, Ireland (SNN)
  • Sydney Kingsford, Australia (SYD)
  • Tel Aviv, Israel (TLV)
  • Tokyo, Narita, Japan (NRT)
  • Zurich, Switzerland (ZRH)
  • Albany, New York (ALB)
  • Allentown, Pennsylvania (ABE)
  • Atlanta, Georgia (ATL)
  • Baltimore, Maryland (BWI)
  • Boston, Massachusetts (BOS)
  • Chicago O'Hare, Illinois (ORD)
  • Dallas/Fort Worth, Texas (DFW)
  • Denver, Colorado (DEN)
  • Fort Lauderdale, Florida (FLL)
  • Fort Myers, Florida (RSW)
  • Harrisburg, Pennsylvania (MDT)
  • Hartford, Connecticut (BDL)
  • Honolulu/Oahu, Hawaii (HNL)
  • Houston Intercontinental, Texas (IAH)
  • Las Vegas, Nevada (LAS)
  • Los Angeles, California (LAX)
  • Manchester, New Hampshire (MHT)
  • Maui, Hawaii (OGG)
  • Miami, Florida (MIA)
  • New York La Guardia, New York (LGA)
  • New York Newark, New Jersey (EWR)
  • New York Westchester County, New York (HPN)
  • Orlando, Florida (MCO)
  • Palm Spring, California (PSP)
  • Providence, Rhode Island (PVD)
  • Rochester, New York (ROC)
  • Sacramento, California (SMF)
  • San Francisco, California (SFO)
  • Sarasota, Florida (SRQ)
  • Tampa, Florida (TPA)
  • Washington National, DC (DCA)