How to access mobile services: mobile.aircanada.com

You can access Mobile Services from your Internet-enabled phone or your wireless Personal Digital Assistant (PDA) by typing in your browser the address mobile.aircanada.com. For future use, bookmark the site. Please contact your wireless carrier for assistance in setting up bookmarks.

New Mobile Boarding Pass - check it out!

		As of July 10 you can now receive your Electronic Boarding Pass on your Apple iPhone or iPhone3G when you do a Web Check-In

Introducing a new and efficient way to improve your flying experience, from the moment you check-in using your mobile device, to boarding. Our enhanced Mobile Check-in service now offers a new security feature which means the elimination of the paper boarding pass. We have now made your flying experience quicker and easier by proceeding directly to security check point inspection. This enhanced Mobile Check-in service has certain restrictions, so check it out! If the restrictions do not apply, you can still use our regular Mobile Check-in service.

Check in using your mobile device.

Check in online and receive an electronic boarding pass.

Flight Pass Mobile Services

You can now use your mobile device to book Flight Pass credits up to two (2) hours prior to your flight departure, valid for travel within the travel zone of your Flight Pass. For each Flight Pass you own, you can also view the number of unused flight credits, the list of designated travellers, and the complete list of eligible cities. Flight Passes can only be purchased online, here, at aircanada.com.

Flight Notification

From your Internet-enabled phone, wireless PDA or on the Air Canada website, register a request to receive notification if your Departure/Arrival flight time has been delayed or changed. This notice can be sent to either your text-enabled phone or to your e-mail address.

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Irregular Operation Notification

Receive automatic notifications for flight delays of 2 hours or more and for flight cancellations within 48-5 hours prior to departure when you provide us with your mobile phone number!

Effective June 18th, any confirmed passenger booking that contains a mobile phone number will now be sent a text (SMS) message advising of a delay or cancellation as well as protection details for the affected flight.

This service pertains to bookings within 48-5 hours of departure. This differs from our Flight Notification mobile service whereby customers can sign up for flight departure or arrival information.

Irregular Operation Notification is provided for any passenger confirmed on an AC operated flight and provides a mobile phone number at time of booking. It also provides protection details in order to inform the passenger as soon as possible of any flight disruption.

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Flight Status

For the full list of carriers allowing receipt of Air Canada Mobile Services, please see 'Carriers', at the bottom of this page.

Access Departure and Arrival information for all Air Canada and Regional flights. Using Flight Status, check real time departure/arrival status from your Internet-enabled mobile phone for any flight departing yesterday, today, or tomorrow. Information is updated each minute for accuracy.

To use the Flight Status feature:

1. Choose Flight Status from the Air Canada's Mobile Services main menu.
2. Enter the flight number for which you would like status information.
3. Select from Yesterday/Today/Tomorrow.
4. Current flight status information for the requested flight will appear on the display screen.

Timetable

Check flight schedules anywhere Air Canada flies at your fingertips.

To use the Timetable feature:

1. Choose Timetable from the Air Canada's Mobile Services main menu.
2. Enter the Origin city/airport code.
3. Enter the Destination city/airport code.
4. Select the month and day of departure.
5. Your request will return current timetable information for the city pair and dates requested.
6. Select from the flights listed to receive more detail for a particular flight.
7. After selecting the flight of your choice, from your Internet-enabled phone you can go back to the main menu or choose "Status" to check the status of the flight, or "Reserve Now" to connect with Air Canada Reservations Call Centre. From your wireless PDA you can go back to the main menu or choose the "Status" option.

Your request will return current timetable information for the city pair and dates requested.

Contact Us

Reference a list of helpful contacts at Air Canada, to reach the right person at the right time. Phone numbers are provided for Reservations (Canada/US), Baggage Services, Group Reservations and Convention Reservations. From your Internet-enabled phone, select one of these options and press "Call" to connect with the corresponding Call Centre. Select "Main" to return to the Air Canada Main Menu.

Carriers

The following is a list of mobile phone and PDA service carriers who allow receipt of Air Canada Mobile Services:

• In Canada: Alint, Bell Mobility, Fido (Microcell), MTS, NorthernTel, Rogers AT&T (GSM and TDMA), SaskTel, Telebec, Telus, and Virgin Mobile.
• In the United States: Airadigm, Alltel Arch Paging, Boost Mobile, Cellular South, Cincinnati Bell, AT&T, Cook Paging, Cricket (Leap Wireless), Dobson, Farmers Wireless, Hickory Tech, Iowa Wireless, MCI Paging, Metro PCS, Metrocall Paging, Midwest Wireless, Nextel, NPI Wireless, nTelos, Pagenet Paging, Qwest, SBC Paging, Skytel Paging, Sprint, Suncom, T-Mobile (former Voicestream), TracFone (AT&T), Union Telephone, United States Cellular Corp, Verizon & Verizon Paging, Virgin Mobile, Voce & Weblink Wireless Paging.