Web Check-in
When using Check-in at www.aircanada.com, you can choose to receive an Electronic Boarding Pass directly on your mobile device. Learn more

Web check-in is simply the best way to check in for your flight! You can check in from your computer, as early as 24 hours before your flight*, and print your boarding pass.

Don't have a printer? No problem. After completing your web check-in online, you may print your boarding pass at the airport using a Self-Service Check-in Kiosk, or choose to receive an Electronic Boarding Pass directly on your mobile device.

Check-in now... and get your boarding pass

You can check in:

At any time within the 24-hour period* prior to the departure of all your flights; and

  • at least 45 minutes prior to departure for flights within Canada**
  • at least 60 minutes prior to departure for flights between Canada and other countries (including the U.S).
  • if you have a connecting flight, up to 24 hours prior to departure time of your final connecting flight

* Always use airport local time of the last flight in your itinerary to determine when you can check in.
**Exception: the check-in deadline for flights departing from Toronto’s city airport (YTZ) is 20 minutes.

NOTE: All baggage must be deposited at the baggage drop off counter before the check-in deadline for your flight. No baggage will be accepted at the baggage drop off counter after the check-in deadline. See check-in and boarding gate deadlines as they apply to your flight.

Failure to respect these deadlines may result in the reassignment of any pre-reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding compensation.

Web Check-in FAQs

Do I need a printer?
No. Even if you do not have a printer, you can enjoy the convenience of completing your web check-in online. You can then:
What information is required to begin Web Check-in?
When starting Web Check-in, please have the following information on hand:
  • The Aeroplan number included in your reservation, or
  • The booking reference (either a six-digit Air Canada reference number or the booking reference number provided by your travel agent),
and
  • Your passport and any other required travel documents, including your address in the U.S. (if travelling to the United States)
What options are available with Web Check-in?
You can use Web Check-in to:
  • Select a seat.
  • Indicate the number of bags you wish to check.
  • Pay applicable additional checked baggage charges.
  • Stand by for an earlier flight (if eligible).
  • Request an upgrade (if eligible).
  • Make a same-day change to your flight (if eligible).
  • Add, renew or change a frequent flyer number (i.e. Aeroplan).
  • Cancel your check-in* (you may cancel your check-in within the same time frame that Web/Mobile Check-in is available).
  • Receive an electronic boarding pass on your mobile device. Learn more
  • Purchase last minute upgrade (if eligible) - NEW
*You may not cancel your check-in online if baggage tags have already been issued.

Depending on your itinerary, booking class and fare options, here are four examples of options that may be offered during Web Check-in:
Change flight: Web Check-in allows eligible passengers to make a same-day change to their flight when checking in on the exact day of the flight. The same-day change option is subject to seat availability and time of day at check-in. Fees may apply. Learn more about our fare options.
Standby early Eligible passengers and eligible frequent flyer cardholders can select the Early Standby option during Web check-in to indicate that they are interested in traveling on an flight on the same day if one is available. Learn more about our fare options.
eUpgrade Air Canada Altitude members can use their eUpgrade Credits to enjoy all the benefits of the Executive cabin.
Upgrade purchases: Last Minute Upgrade Purchases may be offered for Air Canada flights and Air Canada Express flights operated by Jazz. They are subject to availability, and prices are based on your fare type as well as the length of the flight segment for which the upgrade is being selected.
How does Web Check-in work?
Select the Web Check-in link at aircanada.com
On the Web Check-in home page, enter required information:
  • First and last name
  • Departure city
  • Indentification number such as your booking reference or Aeroplan number
Follow the on-screen instructions to complete the Web Check-in process
Print your boarding pass
or
Choose to receive it directly on your mobile device
or
Wait to print it once you arrive at the airport by using a Self-Service Check-in Kiosk or by seeing an Air Canada agent at the check-in counter
How do I proceed when I get to the airport?
Please make sure you have your boarding pass and appropriate identification, and follow one of the two options below, depending on whether or not you have bags to check.
I have completed my Web Check-in and have my boarding pass

No bags
to check
 
1 or more bags
to check

Drop off my checked bags at the Baggage Drop-off

Tag my bag* at an Airport Kiosk or go see an agent

Proceed to security, proceed to my gate, board the plane and enjoy my flight!

* Customers may now take advantage of self-tagging by printing and attaching their own baggage tags, and carrying their baggage to the Baggage Drop-off. This is a new service offered by Air Canada at the following airports: Montreal, Toronto, Vancouver, Paris and London.

NOTE: The Web Check-in process will issue a boarding pass that can be printed on a home or office printer. If you are unable to print your boarding pass, you must print it once you arrive at the airport by using a Self-Service Check-in Kiosk or by seeing an Air Canada agent at the check-in counter.

Who is eligible to use Web Check-in?
Web Check-in at aircanada.com is offered for passengers flying:
  • Exclusively on Air Canada and Air Canada Express (operated by Jazz only). Flights operated by other airlines are not eligible);
  • For connecting flights: your first flight must be operated by Air Canada or Air Canada Express (operated by Jazz only).
  • With or without baggage
Please note: You must check in through an agent at the Air Canada check-in counter if your reservation contains a special request such as:
  • Wheelchair
  • Medical assistance
  • Unaccompanied minor assistance
Where is Web Check-in offered?
  • From anywhere in Canada;
  • From selected US airports (with electronic ticket)
    View US airports
    • Albany, New York (ALB)
    • Allentown/Bethlehem, Pennsylvania (ABE)
    • Anchorage, Ted Stevens Anchorage Int'l, Alaska (ANC)
    • Atlanta, Hartsfield-Jackson Atlanta Int'l, Georgia (ATL)
    • Baltimore, Maryland (BWI)
    • Boston, Logan Int'l, Massachusetts (BOS)
    • Chicago, O'Hare Int'l, Illinois (ORD)
    • Cincinnati/Northern Kentucky, Ohio (CVG)
    • Dallas, Dallas Ft Worth, Texas (DFW)
    • Dayton, James Cox Dayton Int'l, Ohio (DAY)
    • Denver, Colorado (DEN)
    • Fort Lauderdale, Florida (FLL)
    • Fort Myers, Southwest Florida Int'l, Florida (RSW)
    • Grand Rapids, Gerald R. Ford Int'l Airport, Michigan (GRR)
    • Harrisburg, Pennsylvania (MDT)
    • Hartford, Bradley Int'l, Connecticut (BDL)
    • Houston, G. Bush Intercont., Texas (IAH)
    • Kona/Kailua, Keahole, Hawaii (KOA)
    • Las Vegas, Mc Carran Int'l, Nevada (LAS)
    • Los Angeles, California (LAX)
    • Manchester, New Hampshire (MHT)
    • Maui/Kahului, Hawaii (OGG)
    • Memphis, Tennessee (MEM)
    • Miami, Florida (MIA)
    • Minneapolis, St. Paul Int'l, Minnesota (MSP)
    • Nashville, Tennessee (BNA)
    • New Orleans, Louisiana (MSY)
    • New York, John F. Kennedy, New York (JFK)
    • New York, La Guardia, New York (LGA)
    • New York, Newark, New Jersey (EWR)
    • Oahu/Honolulu, Hawaii (HNL)
    • Orange County, John Wayne, California (SNA)
    • Orlando, Florida (MCO)
    • Philadelphia, Pennsylvania (PHL)
    • Phoenix, Sky Harbor Int'l, Arizona (PHX)
    • Raleigh/Durham, North Carolina (RDU)
    • Richmond, Virginia (RIC)
    • Rochester, Monroe County, New York (ROC)
    • San Diego, Lindbergh Field, California (SAN)
    • San Francisco, California (SFO)
    • Sarasota, Florida (SRQ)
    • Seattle, Seattle/Tacoma Int'l, Washington (SEA)
    • Syracuse, Hancock Int'l, New York (SYR)
    • Tampa, Florida (TPA)
    • Washington, R. Reagan National, Washington, DC (DCA)
    • West Palm Beach, Florida (PBI)
  • From selected international airports (with electronic or paper ticket);
    View international airports
    • Antigua, V. C. Bird Intl, Antigua and Barbuda (ANU)
    • Aruba, Reina Beatrix, Aruba (AUA)
    • Athens, E. Venizelos, Greece (ATH)
    • Barcelona, Spain (BCN)
    • Beijing, China (PEK) *
    • Bermuda, Bermuda (BDA)
    • Bogota, Eldorado, Colombia (BOG)
    • Bridgetown, Grantley Adams Int'l, Barbados (BGI)
    • Brussels, Luchthaven Brussel, Belgium (BRU)
    • Buenos Aires, Ministro Pistarini, Argentina (EZE) *
    • Cancun, Mexico (CUN)
    • Caracas, Simon Bolivar Int'l, Venezuela (CCS)
    • Copenhagen, Denmark (CPH)
    • Cozumel, Mexico (CZM)
    • Dublin, Ireland (DUB)
    • Fort-de-France, Lamentin Airport, Martinique (FDF)
    • Frankfurt, Germany (FRA)
    • Geneva, Genève-Cointrin, Switzerland (GVA)
    • George Town, Exuma Int'l, Bahamas (GGT)
    • Grand Cayman, Owen Roberts Int'l, Cayman Islands (GCM)
    • Grenada, Point Salines Int'l, Grenada (GND)
    • Hong Kong, Hong Kong (HKG)
    • Ixtapa/Zihuatanejo, Mexico (ZIH)
    • Kingston, Jamaica (KIN)
    • La Romana, Casa de Campo International, Dominican Republic (LRM)
    • Liberia, Daniel Oduber Int'l Airport, Costa Rica (LIR) *
    • Lima, Jorge Chavez Int'l, Peru (LIM)
    • London, Heathrow, United Kingdom (LHR)
    • Madrid, Barajas, Spain (MAD)
    • Mexico City, Benito Juarez, Mexico (MEX)
    • Montego Bay, Sangster Int'l, Jamaica (MBJ) *
    • Munich, Franz Josef Strauss, Germany (MUC)
    • Nassau, Bahamas (NAS)
    • Paris, Charles de Gaulle, France (CDG)
    • Pointe-à-Pitre, Pôle Caraïbes, Guadeloupe (PTP)
    • Port-au-Prince, Mais Gate, Haiti (PAP)
    • Providenciales, Turks And Caicos Islands (PLS)
    • Puerto Plata, La Union, Dominican Republic (POP)
    • Puerto Vallarta, Ordaz, Mexico (PVR)
    • Punta Cana, Dominican Republic (PUJ)
    • Rome, Leonardo da Vinci Int'l (Fiumicino), Italy (FCO)
    • Samaná, Samaná El Catey Int'l, Dominican Republic (AZS)
    • San José, Juan Santamaria Int'l, Costa Rica (SJO) *
    • San José del Cabo, aéroport int. Los Cabos, Mexique (SJD)
    • San Juan, Luis Muñoz Marin Int'l, Puerto Rico (SJU)
    • Santiago, Arturo Merino Benitez, Chile (SCL)
    • Sao Paulo, Guarulhos Int'l, Brazil (GRU) *
    • Seoul, Inchon Int'l, Republic of Korea (South Korea) (ICN)
    • Shanghai, Pu Dong, China (PVG) *
    • St Lucia, Hewanorra, Saint Lucia (UVF)
    • St Maarten, Princess Juliana Int'l, Netherlands Antilles (SXM)
    • Sydney, Kingsford Smith, Australia (SYD) *
    • Tel Aviv, Ben Gurion Int'l, Israel (TLV)
    • Tokyo, Narita, Japan (NRT)
    • Zurich, Flughafen Zürich-Kloten, Switzerland (ZRH)
*You may complete Web Check-in from this city. However, security regulations require that your boarding pass be issued at the airport. You will be provided with a check-in confirmation at the end of the transaction.
How does Web Check-in work for groups?
You may check-in up to 9 passengers at a time. For instance, if the group consists of 27 passengers, the group representative will need to complete 3 check-in sessions containing 9 passengers each. Be sure you have all of the following information and identification on hand:
  • The Aeroplan number included in the reservation, or
  • The booking reference number (either a six-digit Air Canada reference number or the booking reference number provided by your travel agent),
and
  • The first and last names of all passengers (entered individually for security purposes)
  • The total number of bags to check for each passenger
  • APIS information for travel to Canada, to/from the U.S. and other countries:
    • Gender, date of birth, nationality and country of residence
    • Travel document or passport number, country of issue and expiry date
    • Destination address in the U.S. (if applicable)