Credit card only cabins

Air Canada and Air Canada Express flights operated by Jazz have transitioned to credit card only cabins for all flights where OnBoard Café or Duty-free Boutique products are sold.

Credit cards accepted on board

Paying for your on-board purchases is as easy as one swipe of your major credit card:

OnBoard Caf purchases:
Only Visa, MasterCard and American Express credit cards are accepted.

Duty-free Boutique purchases:
Only Visa, MasterCard, American Express, Diners Club and Japanese Credit Bureau credit cards are accepted.

Browse through our online Duty-free Boutique catalogue and discover a wide range of leading brands, many of which are available for purchase on board.

Pre-purchase options and savings:

If onboard credit card payment is not an option, you may be able to:

...pre-purchase Onboard Caf vouchers and save up to 20%!
Save up to 20% when you purchase OnBoard Caf vouchers online at any time up to one (1) hour prior to your eligible flight's departure (provided you have not already checked in). A voucher code appears on your boarding card and is redeemable for light meals, snacks or alcoholic beverages during the flight.

...pre-purchase Duty-Free online...
Select from the wide range of leading brands available in our Duty-free Boutique catalogue and place your order at any time up to 96 hours before your eligible international flight. You'll be sure to get the items you really want, and you'll also enjoy these exclusive deals:

Frequently asked questions:

We've provided answers to some of the questions you're most likely to have about our credit card only cabins:

When did Air Canada implement credit card only cabins?

On May 1, 2010, Air Canada transitioned to credit card only cabins. Air Canada Express flights operated by Jazz followed suit on January 15, 2011. Now, only major credit cards are accepted for payment on all Air Canada flights and Air Canada Express flights operated by Jazz where food, alcoholic beverages or duty-free items are sold.

Which credit cards are accepted on Air Canada flights and Air Canada Express flights operated by Jazz? Which forms of payment are excluded?

OnBoard Caf: All onboard purchases of food, alcoholic beverages and headsets are payable only with Visa, MasterCard and American Express credit cards.

Duty-free Boutique: We accept Visa, MasterCard, American Express, Diners Club and Japanese Credit Bureau credit cards for on-board duty-free purchases.

The following forms of payment are not accepted on board Air Canada flights and Air Canada Express flights operated by Jazz:
  • Cash
  • travellers' cheques
  • debit cards
  • pre-paid gift cards
Onboard credit card payment is not an option for me. What do I do?

If paying with a credit card on board is not an option, you may be able to pre-purchase convenient OnBoard Caf vouchers online at any time up to one (1) hour before your eligible flight (provided you have not already checked in). The voucher code appears on your boarding card and allows you to save up to 20% on light meals, snacks or alcoholic beverages when you redeem it during your flight.

Also, complimentary non alcoholic beverages (coffee, tea, juice, milk or soft drinks) are always available on board our flights.

And complimentary meal service is available for all passengers travelling in: As well, you can pre-order duty-free items for delivery directly to you at your seat on many international flights. When you order online, you can choose from a wider variety of products and are sure to get the items you really want.
My child is travelling alone without a credit card. What do I do?

If your child aged 8 to 17 is travelling as an unaccompanied minor on an Air Canada flight or an Air Canada Express flight operated by Jazz that offers only OnBoard Caf service, the price of a meal or hot snack is included in the service fee charged for the special care of your child.

If you've opted to forego the unaccompanied minor service for your child aged 12 to 17, you may be able to pre-purchase convenient OnBoard Caf vouchers online at any time up to one (1) hour before your child's flight. You save up to 20% on your purchase and your child can redeem his or her voucher in flight for a meal or snack item. And complimentary non alcoholic beverages are always available on all our flights.

And remember that complimentary meal service is available for all passengers travelling in:
How safe is on-board credit card payment?

Our flight attendants record your credit card payments safely using secure (encrypted) handheld devices. Receipts are issued automatically for all Duty-free Boutique transactions, and are available upon request for Onboard Caf purchases.

I'm travelling on an international flight. In what currency will I be charged?

All credit card purchases made on board are charged in Canadian dollars. If you pay for your on-board purchases with a credit card issued outside of Canada, your bank may charge you a foreign merchant transaction fee attime of billing. Please contact your bank for details.

Which products are available for purchase on board?

Our OnBoard Caf menu includes fresh light meals, snacks and alcoholic beverages at modest prices, all of which can be purchased on board. For a nominal fee, headsets and pillow and blanket kits are also available.

Our Duty-free Boutique catalogue offers a wide range of leading brands, many of which are available for purchase on board.