Check-in and boarding gate deadlines

It’s important to always arrive at the airport well in advance of your flight. This will ensure you have plenty of time to check in, drop off your bags and go through security screening.

The table below will help you determine at what time you should arrive at the airport, based on your destination or point of departure.

Check-in and boarding gate deadlines

Travel
Recommended
check-in time ?
Check-in/baggage
drop-off deadline ?
Boarding gate
deadline ?
Within Canada
90 minutes
45 minutes
20 minutes
To/From the U.S.
120 minutes
60 minutes
20 minutes
International (including Mexico and the Caribbean)
120 minutes
60 minutes
30 minutes
Caracas, Venezuela
180 minutes
90 minutes
60 minutes
Lisbon, Portugal
180 minutes
60 minutes
30 minutes
Tel-Aviv, Israel
180 minutes
75 minutes
60 minutes
Exception: 20 minutes for flights departing from Toronto City Airport (YTZ).

Check-in/baggage drop-off and boarding gate deadlines are important. Failure to respect these deadlines may result in the reassignment of any reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding compensation.

Codeshare flights: If you are travelling on a codeshare flight, you’ll need to familiarize yourself with the other airline’s policies on check-in times and procedures.

How early can I check in?

You can check in for your flight as early as:

When can I drop off my bags?

You may check your bags at the baggage drop-off counter at the earliest:

  • 4 hours prior to departure for flights from Canada or the U.S.
  • 3 hours prior to departure for flights from all other locations.

I have a connecting flight. What should I know about minimum connection times?

For a smooth connection between flights, it's important to give yourself adequate time between your first flight's arrival and your next flight's departure, in order to allow for security checks and any necessary terminal changes. Learn more about minimum connection times.