Pets in the baggage compartment
Your pet can't fly in the cabin with you? It can still travel safely and comfortably on the same flight as you, in the pressurized cargo compartment of most of our aircraft.
On which flights can I travel with my pet?
Your pet can travel with you if you’re travelling on:
- A flight operated by Air Canada or Air Canada rouge
- An Air Canada Express flight operated by Jazz
- An Air Canada Express flight operated by Air Georgian** or Exploits Valley Air** (see specific kennel size and weight restrictions beneath table)
- An Air Canada Express flight operated by Sky Regional.
Please also view additional information about travelling with your pet on Codeshare flights/flights with other airlines.
Are there weight and size restrictions? And what will it cost me?
|Weight, size restrictions and cost|
|Itinerary||Charge for one-way travel
(plus applicable taxes)
|Maximum allowable kennel size||Maximum allowable weight|
|Within Canada and Canada/U.S.
|$105 CAD/USD**||292 cm (115 in) in linear dimensions
(length + width + height)**
|Up to 32 kg (70 lb)**
(pet and kennel combined)
- Flights to/from Hawaii: pets are not accepted in the cabin or the baggage compartment. They must be sent via Air Canada Cargo (AC Live). Cargo rates differ from those listed above.
- For kennels exceeding 32 kg (70 lb) in weight, or 292 cm (115 in) in linear dimensions (length + width + height), please contact Air Canada Cargo (AC Live) for assistance. Cargo rates differ from those listed above.
On Air Canada Express flights operated by Air Georgian and Exploits Valley Air, kennel size and weight cannot exceed 80 x 57 x 61 cm (32 x 22.5 x 24 in) in size and 8 kg (17.8 lb) in weight.
- See restrictions regarding certain international destinations.
How do I go about registering my pet?
The first thing you need to do is book your own flight. Once that’s done, contact Air Canada Reservations to register* your pet for travel on the same flight as yours.
At the time of your call, you’ll be asked to provide:
- the dimensions of the carrier and
- the weight and breed of your pet.
The number of pets accepted in the baggage compartment is limited by aircraft type; it may be necessary to modify your reservation to allow us to accommodate your pet.
For this reason, we strongly recommend that you register* your pet within 24 hours of completing your booking. This will ensure that, if your pet cannot be accommodated on the flight(s) and date(s) you selected, your ticket will be refunded without charge. After 24 hours, any changes to your booking will be subject to applicable change and cancellation fees.
Please take note that you’ll need to arrive a full 30 minutes prior to the recommended check-in time for your flight as you must see an agent at check-in. Customers with pets cannot use Web check-in or airport self-service kiosks.
* Pets that have not been registered in advance will not be accepted at the airport.
What restrictions apply to travelling with a pet?
Click on the links below to learn about very important rules and restrictions that apply to travelling with a pet in the baggage compartment.
What if I need to change my reservation?
If you’re changing your reservation online or with your travel agent, you’ll need to make sure to contact Air Canada Reservations immediately afterward to change your pet’s reservation as well.
If one of our Call Centre agents is handling the change to your reservation, your pet’s reservation will be changed at the same time.
Minimum age restriction
Your pet must be at least 8 weeks old and fully weaned to be accepted for travel.
Maximum number of pets allowed
You may travel with no more than two pets as checked baggage.
Two pets travelling in one kennel are counted as two pets regardless of combined weight.
You'll need to contact Air Canada Cargo (AC Live) no more than 30 days or less than 7 days prior to your anticipated travel date if you are travelling with more than two pets.
Many countries place restrictions on the entry of animals. It is imperative that you comply with all restrictions, and are in possession of all documents required by the destination country. Find out what you need to know before travelling with your pet to another country.
Summer heat restrictions
Pets may not travel in the baggage compartment of all or some of our aircraft on the dates and for the reasons listed below. Please note also that temperature controlled and ventilated baggage compartments are available only on certain aircraft.
|June 20 to Sep. 10
Pets as checked baggage
|No pets are accepted as checked baggage on any flights due to potentially high temperatures on the ground at some airports, as well as heavy loads during peak summer travel periods.
Air Canada Cargo still accepts animals during this time (see exceptions below).
|May 15 to Sep. 30
Pets as cargo
Due to extreme heat and USDA regulations, the transport of pets in the baggage compartment is prohibited or strictly regulated to and from airports in the following cities:
|Cold weather restrictions|
|Nov. 1 to March 31
and at any other time when temperature is 0 °C (32 °F) or below
Pets as checked baggage
Cats and dogs weighing less than 4.5 kg (10 lb) are not accepted in the baggage compartment of any of our aircraft.
|Peak winter travel restrictions|
|Dec. 15 to Jan. 12
Pets as checked baggage
Pets as cargo
|Due to increased passenger and cargo loads during the peak winter travel period, no pets are accepted as checked baggage or cargo.
Exception: Air Canada Cargo will accept animals during this time on direct international flights only.
|Sep. 14 to Jan. 14
Pets as checked baggage
|Due to increased passenger loads during the peak winter travel period, no pets are accepted as checked baggage on flights AC991 and AC993 between Toronto and Mexico City|
Please contact Air Canada Cargo for assistance if you plan on travelling with your pet during one of these embargo periods (with the exception of December 15 to January 11, where pets are not accepted as cargo either).
What else do I need to know?
- Must be hard-sided to be accepted as checked baggage. The majority of carriers are made of hard plastic with holes for ventilation. No part of the animal is allowed to protrude from the carrier. As a result, wire carriers are not permitted. All carriers must be secure and leak proof. Collapsible kennels are not accepted.
- Must be big enough to allow the animal to stand, turn around and lie down comfortably, as per international regulations. If the pet carrier does not allow the animal to do this, Air Canada must refuse transport. Whether your pet is a Chihuahua or a Labrador, there's a pet carrier to match.
- Can contain a maximum of 2 dogs provided each dog does not weigh more than 14 kg (31 lb).
- Must not have wheels attached. Any wheels must be removed from the kennel prior to check-in.
Your pet carrier must meet all of the conditions listed above or it will not be accepted for travel.
Pet restraint devices
If your pet is travelling in the checked baggage compartment, pet restraint devices (e.g. pet strollers and car seats) are accepted:
Preparing your pet for travel
Since Air Canada assumes no responsibility for the care or feeding of pets while in transit, it is most important that you prepare both the cage and the animal ahead of time:
- Feed your pet four to six hours prior to departure, as a full stomach may cause discomfort during travel.
- Give your pet water right up to the time of travel. Be sure to empty the dish at check-in, otherwise spillage during the flight will give your pet a wet and uncomfortable ride. Leave the dish in the kennel so that our agents can provide water in the event of an extended wait before or after the flight, or during connections.
- Tranquilizers and other medications are not recommended. Consult your veterinarian.
- Cover the bottom of the kennel with absorbent material such as a blanket.
- Do not lock the kennel door as Air Canada personnel may need to access your pet in the event of an emergency.
Codeshare flights/ Flights with other airlines
If your itinerary includes a flight that is marketed by Air Canada but operated by one of our codeshare partners, you will not be able to travel with your pet.
A flight marketed by Air Canada but operated by another carrier will bear an Air Canada designator code (e.g. AC6984) and display a one-digit number next to the logo referrring to the operating carrier. See example.
If your itinerary includes a flight that is marketed and operated by another airline, you will be able to travel with your pet but you will need to contact the other airline to make separate arrangements for your pet for that portion of your trip. Naturally, you will also be subject to the pet travel policy and other rules of that airline. See example.
For the specific terms and conditions of any or our codeshare partners or other airlines sold on aircanada.com, visit the operating carrier's website directly.
Pets shipped for commercial purposes
If you are shipping a pet for commercial purposes, please contact Air Canada Cargo (AC Live).
Limitation of liability
Air Canada will not be responsible in the event of loss, delay, injury, sickness or death of any pet or animal accepted for transportation.