Travelling with your Pet

Travelling with your Pet

In the Cabin

In the Cabin

You’re welcome to bring your cat or small dog in the cabin with you provided it is small enough to stand, turn around and lie down in its carrier under the seat in front of you.

Just make sure to let us know in advance, as space is sometimes limited. See the ‘What else do I need to know’  section (at right) for details.

And a reminder that your pet cannot travel with you in the cabin if you:

  • Are an unaccompanied minor
  • Are seated in an exit or bulkhead row
  • Require the use of a medical device that needs to be stowed underneath the seat
  • Are travelling in our Premium Economy cabin, as the layout of Premium Economy seats does not allow for the safe stowage of a pet carrier.

Charges

Charge for one-way travel

Within Canada and Canada/U.S.
$50.00 CAD/USD

International¹
$100.00 CAD/USD

¹ See ‘Government Regulations’ for restrictions regarding certain international destinations.

Your pet and their carrier

  • The carrier will count as the one standard carry-on item which you are allowed to bring on board.
  • Your pet must always remain in its closed carrier under the seat in front of you.
  • Your pet’s carrier must be big enough to allow them to stand up, turn around and lie down safely and comfortably, with no part of them extending outside the carrier.  Your pet could be refused travel if the carrier is deemed to be too small for them.

Carrier size exceptions based on cabin/aircraft type

For certain aircraft and cabin types, there are exceptions to the general size or type of pet carrier you can bring on board.

Have a look at the chart below to ensure that your pet’s carrier meets the requirements for your flight:

Aircraft Width Length Height
* Airbus 223, 319, 320, 321, and Boeing 7M8 40 cm
(15.75 in)
43 cm
(17 in)
20 cm
(7.75 in)
Airbus 333 40 cm
(15.57 in)
43 cm
(17 in)
20 cm
(7.75 in)
Boeing 77W and 77L 40 cm
(16 in)
43 cm
(17 in)
20 cm
(8 in)
Boeing 788 40 cm
(16 in)
35 cm
(14.50 in)
20 cm
(8 in)
Boeing 789 40 cm
(16 in)
43 cm
(17 in)
20 cm
(8.in)
* Business Class of Airbus 333 and Boeing 777, 77L, 77W, 788, 789 21 cm
(8 in)
41 cm
(16 in)
28 cm
(11 in)
Width 40cm
(15.75 in)
Length 43cm
(17 in)
Height 20cm
(7.75 in)
Width 40 cm
(15.57 in)
Length 43 cm
(17 in)
Height 20 cm
(7.75 in)
Width 38cm
(15 in)
Length 43cm
(17 in)
Height 21cm
(8.25 in)
Width 40cm
(16 in)
Length 35cm
(14.50 in)
Height 20cm
(8 in)
Width 40cm
(16 in)
Length 43cm
(17 in)
Height 20cm
(8 in)
Width 21cm
(8 in)
Length 41cm
(16 in)
Height 28cm
(11 in)

* Pet carriers must be soft sided

For more information on our aircraft and seat maps, visit Our Fleet.

Other Restrictions

  • Only one cat or small dog in the cabin is allowed per passenger.
  • In most cases, your pet must be at least 10 weeks old and fully weaned*
  • You’ll need to arrive a full 30 minutes prior to the recommended check-in time for your flight as you must see an agent at check-in. When travelling with a pet, it is not possible to check in online or at an airport self-service kiosk.

* See ‘Government Regulations’ regarding certain international destinations.

If your pet is travelling in the cabin with you, pet restraint devices (e.g. pet strollers and car seats) are accepted as checked baggage only (all checked baggage rules apply).

This is because you are allowed one standard carry-on item and your pet in its carrier already counts as that one item.