To our Valued Customers:
We shall do everything possible to locate your delayed baggage. We trust that our combined efforts will bring a favourable resolution.
In order to serve you better, we are pleased to provide you with an electronic version of our baggage declaration form. You will need to have Adobe Reader (free download) to view the form.
Download Baggage Declaration Form (880KB - bd-kit.pdf)
Tips on how to complete the online form
- Make sure to indicate the color of your bag, and select the type of bag (by number) from the Airline Baggage Identification Chart provided. These two details are key to recovering your baggage.
- Provide specific details on the clothing that you packed, such as colors, sizes, brand names and logos.
- Identify distinctive items such as book titles, gifts and souvenirs. This will greatly increase our ability to locate your property.
The following links can help you properly identify your bag:
- Bag Display
Black & white baggage chart to help you identify your baggage
(575KB - baggagechart_bw.jpg)
Colour baggage chart to help you identify your baggage
(835KB - baggagechart_clr.jpg)