Our cabins are now pet friendly
In response to requests by customers wishing to travel with their pet in the cabin, we are reintroducing the service for travel on or after July 1, 2009 on all Air Canada or Air Canada Express (operated by Jazz only) flights.
If you plan on travelling with your cat or small dog on or after that date, you'll need to pre-register your pet by contacting Air Canada Reservations within 24 hours of completing your booking, because the number of pets per flight is limited. If you booked your flight before June 17, 2009, it’s not too late to call and request the service. We’ll do our best to accommodate your pet.
You'll need to carry your pet in an approved pet carrier and stow the carrier under your seat throughout the entire flight.
We are sensitive to the concerns of allergy sufferers, and we understand that some of our customers may not wish to be seated too close to a cat or small dog during their flight. For this reason, we ask that, if you are an allergy sufferer, you advise the check-in agent or gate agent prior to your flight departure to ensure you are not next to a customer travelling with a pet. We will make reasonable efforts to move you or the pet and pet owner.