Electronic Travel Voucher (e-MCO) Request Form

Back to the EMCO/Travel Voucher information page

Before you start

Before you start completing the form below, make sure you have your e-MCO number handy.

Note: If your number starts with 01440, your voucher is not an e-MCO. It is a paper voucher or Miscellaneous Charges Order (MCO). Please return to the e-MCO/Travel Voucher information page for details on how to redeem your paper voucher.

Here's an example of a Paper Voucher

To redeem your e-MCO

The form below is for you if:
  • you have an Electronic Travel Voucher (e-MCO), and
  • you wish to apply your e-MCO to a flight you have already taken.

If you have yet to purchase a ticket and wish to apply your e-MCO to that purchase, please return to the e-MCO/Travel Voucher information page and follow the instructions in Option 1.

Refunds

The information you provide in the form below will allow us to apply the value of your EMCO/travel voucher as credit towards a newly purchased ticket on aircanada.com. The refund will be processed to the form of payment of the newly purchased ticket, once you have completed your travel.

Need help?

Call Air Canada Reservations. Our agents will be happy to help.

Contact Information
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I am using my voucher as credit towards the purchase of a ticket for another passenger:

I authorize this person to apply the value of my EMCO to his/her travel.

Booking Information

The details you provide below apply to the new flight to which you wish to apply your e-MCO. You must have completed your new flight in order to redeem your e-MCO using this online form.

Add another electronic travel voucher number
Add another electronic travel voucher number
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Notes:

The information you provide in the above form is handled in compliance with Canadian Privacy laws. We are committed to the protection of the personal information of our customers. View our Privacy Policy.

Please allow a minimum of 3 weeks (unless otherwise stated in applicable law) for your request to be processed.