Rewards fulfillment process and term and conditions
Flight booking discount on Air Canada:
To take advantage of the flight booking discount, employees designated under a company's account or travel agency designated by the company will need to log in to Air Canada Corporate Rewards on aircanada.com, the discount will be displayed when choosing the flight. A maximum of nine (9) passengers per booking is permitted. Available for one-way, round-trip and multi-city itineraries. Applicable for travel with Executive Class, Executive First, Latitude and Tango Plus fares on flights operated by Air Canada and Air Canada Express only and cannot be combined with any other offer. Travel must be booked within 12 months following your company's yearly enrollment anniversary date and must be completed within 60 days following your company's yearly enrollment anniversary date.
Discounted and complimentary flight options:
Advance Seat Selection, Maple Leaf™ Lounge Access, On My Way™ Travel Assistance:
To take advantage of these travel options, designated employees will need to log in to Air Canada Corporate Rewards on aircanada.com to book a flight, the complimentary and discounted travel options will automatically appear as a selectable travel option during the flight booking process. These travel options are valid for 12 months following your company's yearly enrollment anniversary date.
Maple Leaf™ Lounge Access discounts:
Take advantage of a $3 discount of the regular Maple Leaf Lounge access fee for North American departures between 05:00 and 15:59 or between 20:00 and 01:00; $5 discount of the regular Maple Leaf lounge access fee for North American departures between 16:00 and 19:59; $8 discount of the regular Maple Leaf Lounge access fee for international departures between 05:00 and 15:59 or between 20:00 and 01:00. Air Canada Maple Leaf Lounge access can be purchased for the Latitude and Flex fares only.
On My Way™ travel assistance discount:
Get extra protection in case of unexpected flight delays or disruptions, receive a $6 discount of the regular On My Way™ travel assistance fee for Short haul up to 1000 miles; Receive a $10 discount of the regular On My Way™ travel assistance fee for Long haul 1,001 miles and up.
eUpgrade requests must be received within three months following your company's yearly enrollment anniversary date.
To allow Air Canada to deposit the eUpgrade Credits to designated employees' eUpgrade Accounts, please send an email to firstname.lastname@example.org with company name, customer identification number, employees' Aeroplan Numbers, employees' names, the number of credits to be added to the employees' eUpgrade Accounts, and your employees' email addresses to confirm the deposit. Please allow 2 to 4 business days for eUpgrade Credits to be deposited. eUpgrade Credits can be used for an upgrade to Executive Class or Executive First on eligible flights operated by Air Canada and Air Canada Express. Eligible flights will vary based on the Air Canada Top Tier status of the eUpgrade Account owner and based on the fare option/booking class purchased. Upgrades are based on seat availability. The eUpgrade Account owner must be an Aeroplan Member. eUpgrade Credits are non-transferable, non-refundable and are valid for one year from date of deposit. eUpgrade Credits are the property of Air Canada.
If you are not an Aeroplan Member you can visit the Aeroplan web site (www.aeroplan.com) and enroll today. Activation of new memberships may take up to 72 hours.
Maple Leaf Club membership:
To take advantage of the complimentary and 5% discount of the regular Maple Leaf Club membership fee, designated employees will need to visit www.airclublounge.com and fill out the information, using the company's customer identifier number and promo code received in the yearly enrollment anniversary email for the complimentary Maple Leaf membership. Discount will only apply to Maple Leaf Club Canada and Maple Leaf Club North America Plus. The complimentary Maple Leaf membership only applies to the Maple Leaf Club Canada and must be requested online within 3 months following your company's yearly anniversary date.
For more details on Maple Leaf memberships go to www.airclublounge.com.