Air Canada's On-Time Performance
At Air Canada, the punctuality of our flights is a top priority, and comes second only to ensuring the safety of our passengers and crew. For this reason, we work very hard to meet every scheduled departure and arrival time - always without compromising safety.
We're proud of Air Canada's record for reliability and feel our customers deserve to know how we measure up to others in the industry. Air Canada makes its on-time performance* readily available on a quarterly basis, and compares it to the performance of U.S. carriers**.
Air Canada's On-Time Performance Compared to 19 U.S. Carriers
| Carrier | On-Time Arrivals Within 15 Minutes Third Quarter 2009 |
|
| % | Rank | |
| HAWAIIAN AIRLINES | 94.1 | 1 |
| ALASKA AIRLINES | 87.7 | 2 |
| SKYWEST AIRLINES | 85.2 | 3 |
| SOUTHWEST AIRLINES | 84.2 | 4 |
| EXPRESSJET AIRLINES | 83.4 | 5 |
| US AIRWAYS | 83.3 | 6 |
| CONTINENTAL AIRLINES | 83.1 | 7 |
| MESA AIRLINE | 82.8 | 8 |
| UNITED AIRLINES | 82.5 | 9 |
| FRONTIER | 82.4 | 10 |
| AIR CANADA | 82.0 | 11 |
| PINNACLE | 81.5 | 12 |
| AMERICAN EAGLE | 80.7 | 13 |
| JETBLUE AIRWAYS | 79.3 | 14 |
| DELTA AIRLINES | 78.8 | 15 |
| AMERICAN AIRLINES | 78.5 | 16 |
| NORTHWEST AIRLINES | 78.4 | 17 |
| AIRTRAN AIRWAYS | 75.8 | 18 |
| ATLANTIC SOUTHEAST | 70.0 | 19 |
| COMAIR | 70.0 | 20 |
| * | In accordance with industry standards, an 'on-time' arrival or departure is one that arrives at or departs from the designated gate no more than 15 minutes later than the scheduled time. |
| ** | U.S. airline statistics are compiled by the Department of Transportation's Bureau of Transportation Statistics. |