Products & Services

Air Canada in the United States

Air Canada operates more non-stop flights on more routes between the United States and Canada than any other carrier.

With its regional affiliate Air Canada Express (operated by Jazz, Sky Regional, Air Georgian and Exploits Valley Air Services LTD), Air Canada operates more than 400 non-stop flights per day on over 100 routes to and from 52 U.S. and six Canadian airports.

Within Canada, the carriers operate over 1100 non-stop flights per day on 130 routes to and from 60 Canadian airports. With hubs in four major Canadian cities - Toronto, Calgary, Vancouver and Montreal - Air Canada provides convenient connections to its extensive international network flying directly into 60 cities in Europe, the Middle East, Asia, Australia, the Caribbean, Mexico and South America.

The following are select highlights of Air Canada's extensive network between the United States and Canada:

  • New York: Air Canada, Jazz and its commercial partners serve two airports in the metropolitan New York area: La Guardia and Newark, plus Albany, Syracuse and Rochester, with up to 76 non-stop flights per day to and from five Canadian cities: Vancouver, Calgary, Toronto, Ottawa, and Montreal.
  • Chicago:Air Canada and Air Canada Express (operated by Jazz only) operate up to 22 non-stop flights per day to and from Toronto and Montreal.
  • Boston: Air Canada and Air Canada Express (operated by Jazz only) operate up to 36 non-stop flights per day between Boston and Toronto, Montreal, Ottawa and Halifax.
  • Washington D.C.: Air Canada and Air Canada Express (operated by Jazz only) serve two airports in the capital region: National and Baltimore, with up to 28 non-stop flights per day to and from three Canadian cities: Toronto, Ottawa and Montreal.
  • California:Air Canada serves three airports in California year round - San Francisco, Los Angeles, and San Diego - from four Canadian cities: Vancouver, Calgary, Toronto and Montreal, Air Canada operates up to 54 non-stop flights per day to California.
  • Florida:Air Canada serves five airports in Florida year round - Miami, Orlando, Tampa, Fort Myers and Fort Lauderdale (plus an additional two airports in winter - West Palm Beach and Sarasota) - with up to 358 non-stop flights per week in winter to and from Toronto, Montreal, Ottawa and Halifax.

Air Canada extends the reach of its network within the United States by offering customers flights on a codeshare basis with our Star Alliance partner United Continental to more than 55 cities in the U.S. via connecting points, including Chicago, Houston, Newark, Los Angeles, San Francisco and others.

Modern, efficient and convenient gateways between the U.S. and Canada

Air Canada's hubs in Toronto, Montreal and Vancouver have all been upgraded to offer our customers safe, easy, connections and a customer-friendly travel experience.

  • Centralized in a single terminal, Air Canada's Toronto hub is the most convenient gateway to and from the U.S., offering multiple connection options for passengers travelling anywhere in our global network. Our strategy is to leverage our Toronto hub to make it a global transfer point for domestic, transborder and international travellers.
  • On August 19, 2009, Montréal-Trudeau International Airport inaugurated a new sector for transborder departures to the United States. The new facilities are larger and more customer-friendly, and provide Air Canada travellers with a smoother connecting security clearance experience.
  • On July 9, 2009, the Vancouver Airport Authority and Air Canada officially opened a refurbished and expanded Pier C facility where all domestic Air Canada and Air Canada Express (operated by Jazz only) flights are now consolidated. Air Canada customers benefit from easier domestic Canada connections, as well as more convenient access to Air Canada's international and U.S. transborder flights in the adjacent concourse.

Renewed fleet with new standard of inflight comfort and entertainment

Air Canada has completed the renewal of its entire North American fleet setting a new standard for air travel in North America, with 60 new Embraer jets and fleetwide reburbishment of its Airbus and Boeing cabin interiors. Air Canada now operates one of the youngest, most fuel-efficient fleets of any North American carrier.

New interiors on all aircraft feature new seats with industry-leading seat-back personal entertainment systems that provide hundreds of hours of movies, TV programming and music on demand, including prior to take-off and while landing, Standard 110V electrical outlets and USB ports are available at arm's reach for all customers.

Embraer E175 and E190 aircraft have nine seats in Business Class offering 38 inches of legroom. In the Economy cabin the E175 has 64 seats with up to 34 inches of legroom, while the larger Embraer E190 has 84 seats offering 33 inches of legroom. The jets have generous overhead bins, wide aisles and no middle seats.

Air Canada offers Concierge Service exclusively to Aeroplan Super Elite members and International Business Class customers at three U.S. airports: New York-La Guardia, Chicago and Los Angeles.

Making travel simpler begins at www.aircanada.com

Air Canada is an industry leader in using web technology to make travel simpler and customer friendly. It was the first network carrier in North America to simplify fares across its entire domestic Canada and U.S. transborder networks in 2003-2004. Air Canada was also the first network carrier in North America to eliminate Saturday night stay and return purchase requirements, by offering exclusively one-way fares starting with its lowest Flex fares, available up to the day of departure.

Air Canada offers the convenience of web check-in service. Customers holding an electronic ticket can use Air Canada's online web check-in service to obtain their boarding cards before arriving at the airport. This service is available for flights departing from all major U.S. airports, as well as all flights within Canada and all flights departing from Canada.

At mobile.aircanada.com, a growing array of mobile services is available. US customers can now check their flight status in advance of going to the airport and check-in using our mobile check-in, via mobile.aircanada.com, and further enhancements are on the way.

Worldwide aircanada.com websites are available in 15 countries and four languages, offering Air Canada products plus access to localized services in local currencies. There is, of course, a US edition.

A simplified fare right for you

Air Canada's website provides instant access to the largest selection available of lowest fares. Air Canada has bundled travel benefits including change flexibility, upgrade eligibility, FFP mileage and complimentary onboard meal service, into just four or five fare products. Air Canada's award-winning, ultra-clear web display distinguishes itself from that of most carriers by showing all flight and fare options on one screen over a period of several days allowing customers to easily compare and choose the price, benefits, flexibility and rewards that best meet their travel needs.

Awards

In May 2010, Air Canada was ranked ‘Best Airline North America' in a worldwide survey of more than 17 million airline passengers conducted by independent research firm Skytrax for its 2010 World Airline Awards. In 2010, Air Canada won five top honours in Business Traveler magazine's 'Best in Business Travel' annual reader survey: including 'Best Flight Attendants in North America.' Also in 2010, the readers of Global Traveler magazine voted Air Canada 'Best Airline in North America'.

Star Alliance benefits

Air Canada is a founding member of Star Alliance, the world's most comprehensive global airline network. Including United Continental and US Airways, Star Alliance carriers serve 1,160 airports in 181 countries, and provide reciprocal frequent flyer benefits including lounge and priority services. In co-operation with its Star Alliance partners, Air Canada offers customers access to over 970 airport lounges worldwide.