President, Passenger Airlines
Ben Smith was appointed President, Passenger Airlines in August 2014. In this role, Ben has overall responsibility for the financial performace of Air Canada and its subsidiaries in addition to oversight of the airline’s commercial activities including Revenue Management, Marketing, Sales, Network Planning, Cargo, Alliances and the Air Canada Leisure Group.
Prior to his appointment as President, Passenger Airlines, Ben held the position of Executive Vice President & Chief Commercial Officer. He has held various other senior positions at the airline including Vice President, Network Planning, and President & CEO, Air Canada Vacations.
Ben has extensive airline and travel trade experience having first joined Air Ontario, a predecessor company to Air Canada Jazz as a Customer Sales and Service agent in 1990. He left Air Ontario in 1993 to open a retail corporate travel agency which he owned and operated for eight years. Ben rejoined Air Canada in 2002 as Managing Director of Tango after having overseen the development and launch of Air Canada’s pioneering strategy and separately branded low-fare operation.
Ben holds a BA in Economics from the University of Western Ontario.