| Shareholder Services & Investor Relations |
| For shareholder account inquiries (account information, change of address, transfer of shares, duplicate mailings, replacement certificates), contact our Transfer Agent and Registrar: |
| CIBC Mellon Trust Company |
| Address: |
2001 University Street, Suite 1600 ,
Montreal , Quebec H3A 2A6 |
| Telephone: |
1-800-387-0825 |
| Email: |
inquiries@cibcmellon.com |
| Website: |
www.cibcmellon.com |
| For inquiries from individual investors/shareholders: |
| Assistant Secretary, Shareholder Relations |
| Telephone: |
(514) 422-6644 |
| Facsimile: |
(514) 422-0296 |
| Email: |
shareholders.actionnaires@aircanada.ca |
| For inquiries from institutional analysts and investors: |
| Director, Investor Relations |
| Telephone: |
(514) 422-7849 |
| Facsimile: |
(514) 422-7877 |
| Head Office Address: |
Air Canada Centre, 7373 Côte-Vertu West
Saint-Laurent, Quebec H4S 1Z3 |