AC Live

Temperature policy

Most Pets Cannot Travel During Periods of Extreme Heat!

For their safety and comfort, warm-blooded animals cannot be transported during periods of extreme heat.

In accordance with IATA regulations, no warm-blooded animal may be exposed to temperatures higher than 29.5C (85F) for more than 45 minutes while being delivered to and from the aircraft, including wait time on the ramp prior to loading and the closing of the aircraft hold.

Air Canada Cargo does not accept warm-blooded animals for transport when the outside ground temperature is 35°C or higher (including the humidity level) at any location in the routing.

If the temperature is 35°C or higher at the departure city, the destination, or any point in between on a route with connections, animals will not be accepted and will therefore be rebooked for the next available flight(s).

What You Can Do to Help Your Animal: Before bringing an animal to Air Canada Cargo for their flight, please verify the forecasted temperature range at the departure city, the destination, and if applicable, transit points in between.

If you are not sure whether your animal can travel due to extreme heat or any other weather extremes, please contact the Air Canada Cargo station the animal is departing from.

United States: Restrictions for Shipping Animals from May 15 to September 30
Due to extreme heat and USDA regulations, the transport of live animals is prohibited or strictly regulated to and from airports in the following cities: Atlanta (ATL), Dallas-Fort Worth (DFW), Fort Lauderdale (FLL), Houston (IAH) Las Vegas (LAS), Miami (MIA), Orlando (MCO) and Phoenix International (PHX).

Exception: Day old chicks, cold blooded animals, provided they are tendered in containers that adhere to the current IATA Live Animal Container requirements.

Please visit our AC Live page for more information.