At any time when temperature is over 29.5 °C, Air Canada Cargo may not be able to accommodate animals.
Exception: live rodents shipped from Miami; all aquatic life forms and insects for all stations.
At any time when temperature is over 29.5°C, Air Canada Cargo may not be able to accommodate animals.
Under IATA regulations, live animals cannot be transported when the ground temperature is 35°C or more, including the humidity level. This means Air Canada Cargo will not accept live animals on any flight when the ground temperature is 35°C or higher including the humidity level (i.e. humidex) at the station of origin, transit station or destination.
If temperatures are equal to or exceed 35°C at any of the stations in the routing, animals will not be accepted and will therefore be rebooked for the next available flight(s).
Before shipping live animals, please call your local station first to find out about restrictions due to heat and humidity levels. To find a station's coordinates, go to the Contact Us page.
At any time when temperature is below 7 °C, Air Canada Cargo may not be able to accommodate animals.
Due to high passenger loads over the Holiday Season and in an effort to ensure the safety and welfare of pets during that period, Air Canada Cargo will be embargoing the transport of all cats and dogs within North America (including shipments from breeders, kennels & freight forwarders).
Shipments of Live Animals on direct International flights will still
For example: YYZFRA will be accepted while ORDYYZFRA is embargoed
Shipments of all other Live Animals will still be acceptable provided the conditions for transport are met.
An embargo has also been placed on Pets traveling as baggage. Passengers can be referred to the Air Canada website www.aircanada.com for more information.
- Very large containers are not accepted on the following aircraft:
- It is not recommended to ship toy-sized dogs, puppies and kittens in the following aircrafts:
- Shipment of females in heat (estrus) is not recommended
- Females with suckling young and weaned puppies younger than 8 weeks old will not be accepted for air transportation.
- The United States Transportation Security Administration issued new directives for shipments that are bound for the United States. Customers wishing to transport live animals to or transiting through the United States are required to have an established business relationship with Air Canada Cargo and an active Air Canada Cargo account.